Having lived in 3 properties rented via Belvoir, it is worth giving credit where it is due. Renting with them has always been a seamless, easy and straightfoward process...from the lovely staff in the office to the ever helpful maintenace team. Just last week, we had a plumbing emergency and the rapid response was 1st class as they drove out within half an hour of calling and ensured a plumber attended us within half an hour too, to contain the emergency. The plumber was over again the next morning with the necessary parts to fix the issue. Thank you Belvoir.

Great Service

I recently sold my flat through Belvoir (after buying through them originally) and couldn't have asked for a better service from start to finish. Jamie was helpful and extremely knowledgable when valuing the property, placing it on the market and coordinating viewings. Once an offer was accepted, Chris kept me well informed and seemed the main reason behind the process moving forward smoothly and at a good pace. That good service continued right until completion and I would recommend Belvoir to anyone considering selling their home.

Outstanding Service, Especially Maintenance

BELVOIR REVIEW Bevoir, in its various forms has been looking after our properties in Overton, Basingstoke for just short of 2 decades ( 1998 ). They obviously have been excellent, otherwise we would have changed. The Rental office have been very proactive, in finding tenants when needed. We have had 6 changes, and on each occasion we had a new tenant contracted before the existing one left. Only once was there a 5 day gap to redecorate and carpet the house. On one occasion they even negotiated the partial upgrades during the tenancy and the new tenant moved in at 4.00pm, after the previous one left at 11.30am. I am not sure if both tenants paid that day’s rent !!!! I would call that amazing. However, the main attraction for us the most outstanding Maintenance Department. We spend a considerable time overseas, and Belvoir is the tenant’s sole point of contact. “They have even successfully fought the GAS Board for us …. Which says a lot!!!”. Should there be any issues, one of their staff is round to fix it; or for a major job like the roof, we had 3 estimates within days, and they managed the work completion to a very high standard, with no involvement from us or disruption to the tenant. The client is lyrical about the support they have received. Whole maintenance team are excellent, courteous and very proactive. They have specifically complimented CSR Helen for her efforts. My wife & I have told the Belvoir Directors we will change agents if Helen leaves !!!!!.

Belvoir Basingstoke are a fantastic letting agents, we have worked for them as their preferred cleaning services provider and have always been impressed by how professional they are, they expect the highest standards and we help them deliver that for their customers.

Excellent and great customer service

Belvoir Basingstoke are a fantastic letting agents, we have worked for them as their preferred cleaning services provider and have always been impressed by how professional they are, they expect the highest standards and we help them deliver that for their customers.

Myself and my partner have been with Belvoir since November 2016. We had a lovely lady who showed us around our property. She was very polite, friendly and not pressuring at all. We had good conversation with her and she let us just have a look around and converse with each other without interruption. We loved the flat and decided that we wanted it. She was very quick to get everything sorted and answering any questions we had. Now as tenants we have had no problems what so ever with Belvoir. Everytime something has needed looking at in the flat or changing the VERY lovely maintenance team are always quick to get someone out to look at it, also to fit around our schedule. I would highly recommend this estate agents!

Excellent Service

I sold my fathers house in Basingstoke following his death, through the Branch Manager, Matthew Smith and the team at Belvoir Basingstoke. I felt that Matt had a good understanding of the market and his guidance and advice was prompt, responsive and well-considered. I felt well-supported through what was quite a painful process for me and my siblings and we were very pleased at the outcome. I am glad that I made the decision to give the business to Belvoir and would recommend using them to others without hesitation.

Fantastic customer service throughout. Everyone was incredibly helpful and couldn't have done more to help me. The team made what could have been a very stressful couple of months relatively easy. Jane did a brilliant job of showing me around the property; Chris was always on the end of the phone to answer any questions. I would certainly recommend Belvoir to anyone selling a property and will definitely use them again.

Excellent service and honest hardworking team

As a longtime domestic appliance contractor for many local letting agents in Basingstoke Belvoir's work ethic is second to none they are very committed to their landlords and tenants. It's nice to work with a company that still places high value on customer service and satisfaction. And one that does not hide commission charges to boost their profits. I have found working with Helen ball on the maintenance team to always be professional. As a team they always seeking the best deal for landlord and tenant. I would highly recommend Belvoir to any of my customers or friends