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Charters

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
24.01.2017

My husband and I both clicked with Justin, his professional & calm approach had a positive effect on us which made us feel reassured while buying a home. He was helpful, answered all of our questions, and managed to accommodate our additional requirements.

Reply from agent

Hi Tori - that is a lovely review of Justin and the Charters Alton team, many thanks for the endorsement with 5STARS.

5.00 /5
20.01.2017
A professional, courteous approach

We had good follow through on information and keeping us up to date, very happy with the service we received.

Reply from agent

Thank you Joanne for your 5STAR endorsement of Sarah at Charters in Alton! Much appreciated.

5.00 /5
19.01.2017
Review of Sarah Harris

Sarah was extremely knowledgeable and professional in helping us in our property search. Sarah was very kind and approachable and above all istened to our requirements and nothing was too much trouble for her. We would thoroughly recommend her to anyone looking to buy a property through Charters. A first rate experience. Many thanks

Reply from agent

Alicia, many thanks for your wonderful review of Sarah and your experience at having dealt with the Charters team in Alton. Many thanks for the 5STARS!

5.00 /5
14.01.2017
Highly Recommend.

We found Marion to be very personal, approachable and knowledgeable and were extremely pleased with the competency of the advice and guidance she offered. Would highly recommend as Marion has made the process so far easy and stress free!

Reply from agent

Thank you Rhia for your lovely feedback on Marion following the Financial Services guidance offered from Charters in Alton. 5STARS much appreciated...

5.00 /5
13.01.2017
The calm voice at the end of the telephone....

Sue was a perfect combination of calm, determined, reliable and knowledgeable. We had a rollercoaster ride with our transaction and Sue was there all the way with regular updates and always calm and reassuring even when I was not! Professional to the very last even in the most trying circumstances, I would feel happy to have Sue involved in my next property transaction.

Reply from agent

Thanks Victoria for your kind review and acknowledgement of Sue for her customer service. 5STARS much appreciated...

5.00 /5
03.01.2017
Excellent friendly and reliable service

Sarah was very personable and professional in her approach to dealing with my house purchase. It is the first time that I have bought a house on my own and she put me at my ease by reassuring me of the processes involved. Overall all of my dealings with her she gave me honest and reliable information to help me make the necessary decisions over my house purchase..

Reply from agent

Thanks Rachel for providing such positive 5STAR feedback on Sarah from our Charters Alton branch - very much appreciated. Thanks

5.00 /5
03.01.2017
Five Stars

Marion was clear, helpful, and responsive throughout the time that she was assisting us with a house purchase. She made excellent recommendations, nothing was too much trouble and she did whatever she could to help at all times. We are very grateful.

Reply from agent

Thank you Owen for providing 5STAR feedback on Marion's Financial Services support during your recent house purchase. Very much appreciated.

5.00 /5
19.12.2016

We have dealt with Sarah over several months in our search for a property and have always found her to be extremely cheerful and friendly as well as maintaining professionalism at all times. She has been an absolute joy to deal with and has relentlessly worked hard in her mission to fulfill our quest! Sarah is a real credit to Charters and really does put every effort into providing an excellent level of service.

Reply from agent

Nikki, thanks for your kind review of Sarah and her team at Charters in Farnham. Lovely comments and 5STARS very much appreciated.

5.00 /5
11.12.2016
Top Quality Agent

I would like to say how very professional Mike has been dealing with a very complex sale of an unusual property. It was a relief to be able to deal with such a clam mediator when times were very fraught. Mike has a fantastic team that follow his fine example and do an excellent job on all aspects.

Reply from agent

AN, thank you kindly for your personal endorsement of Mike and his team at Charters in Alton - 5STARS much appreciated. THANKS

5.00 /5
07.12.2016
Can't thank them enough!

Marion has been fantastic! We recently found ourselves with an expired mortgage product close to completion and without Marion's help we would have been in a very awkward position indeed. From the outset Marion swiftly dealt with with the situation and got us our new mortgage offer in record time whilst keeping control of it at every step so we were never left guessing. Marie in the office was wonderful and as a team they went over and above to help us, giving us confidence and security at a turbulent time for which we can't thank them enough. Marion has brilliantly advised us on finances and set up everything required for our new house making us feel secure and ready for our new adventure.

Reply from agent

Helen, thanks for the great positive feedback on Marion and her Financial Service role played in helping you to achieve success! 5STARS gratefully received, thank you.

Contact details

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Opening hours

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Address

Julius Caesar House, 66 High Street, Alton, Hampshire, GU34 1ET, South East, UK

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Our team

Jonathan Pinhorne

Sarah Harris

Justin Robinson

Sue Remment

Mary Lisborg

Hayley Levy

Mark Pyman

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