Excellent service

Sarah has given us excellent service from the start! It's been an absolute pleasure buying our home from her! Highly recommend

Jonathan and all the team at charters in Alton have dealt with The sale of my mothers house in a truly professional manner Keeping in contact with me every step of the way during the sale, 100% would recommend them to anyone selling a house Julia

Outstanding communication and service

Jonathan has alway been very professional and caring with his service and always a pleasure to talk to. He has always kept in touched with us and I have recommended him to my friend when they were selling their house , He always phones with such a happy approach and is always so jolly. I would certainly recommended this gentlemen to anybody looking to sell their house with such confidence.

Polite and professional

Justin was a pleasure to deal with and knowledgeable. Responded to all queries in a timely manor. He picked up on the details of my property quickly and was very informative about all the properties he showed me. He was polite and professional. We will definitely be using Charters again in the future.

Above and beyond

Upon initially meeting with Justin he quickly understood my requirements and acted upon them in a polite and professional manner. Justin has been informative and reliable in answering any questions that I have had (many times this has been outside of his normal working hours) Justin is a credit to Charters and highly recommended!

Great job Hayley

Hayley has guided us through the stressful process of selling our property which has been our home for over 33 years. It took a few month to find the people who will, we hope, appreciate it as much as we have over the years, and she kept us positive all along the way with her cheerful manner and boundless energy. She is an asset to Charters and we wish her all the very best for the future in a vocation she clearly enjoys. . We would certainly like to add to the thanks and best wishes that other clients have posted about Hayley. - Thank You

Excellent service

Justin has been incredibly helpful in my search for a property. He always listens and pays attention and factors in what he has learned to tailor future recommendations to our needs. He is friendly and professional and maintains a good level of communication which reassures me that he is always conscious of our needs and is working hard to help us find what we are looking for but is never pushy which is the perfect balance. The service I have received from Charters has been first class and they would definitely be my first choice going forwards

Justin

Justin has been a pleasure to deal with. He was always on time for viewings, polite and helpful. He knew what we were looking for and endevoured to find us our ideal home.

Charters were excellent

We bought a house that was being sold by Charters in Alton and they have been fantastic. The team have been extremely professional yet friendly throughout. What is important with buying a house is the effective communication and clear explanations of the processes and steps involved. Jonathan, Mike and everyone at Charters, Alton clearly pride thesleves with this and have been extremely easy to work with. I just wish we sold our property with them!

An excellent result

We appointed Charters to manage the sale of our parents' property and Mike was the prime contact throughout the last 16 months. His knowledge of the business is superb and his advice was invaluable throughout the highs and lows of having three buyers almost completing before we finally sold. During the selling process, Mike was professional, reliable and always available to discuss the status. Throughout he was proactive, ensuring all parties were kept updated, always with a positive outlook and kept us smiling through a sale that was anything but straight forward. It was a pleasure to do business with Mike, we would not hesitate in recommending him to others and would be happy to have him handle any future house moves for us.