We invited Mortimers to give a valuation and were very impressed by their obvious enthusiasm to market our property. We left the viewings (of which there were many) for Mortimers to deal with and they did an excellent job in very well-organised fashion. Chris Taylor was the sales negotiator who carried out the viewings and was the ultimate professional throughout the whole procedure. After a sale was agreed, although it took a few months to complete Chris was always available at the end of the phone and pro-actively contacted us once a week to keep us informed of progress, speaking to our solicitor when necessary to help push things along. Many thanks to Mortimers and Chris in particular for his hard work.

I would like to underline my opinion in relation to the employees of Mortimers Accrington I have been in contact since March 2022. Starting with Metthew Willcock' s professional approach and help other members of his team were absolutely helpful and supportive. The special complement I have to offer to Chloe Jenkinson, my Sales Negotiator. She had showed both the professionalism and an extraordinary understanding of my situation as a client by conducting a regular, almost daily three- month dialogue with me and the buyer, especially in the final phase. She also cooperated with my attorney, providing a reliable and detailed information about the sale process. Thank you. Ewa Holmes

I asked Mortimers to deal with the sale of my mothers house following her death. Whilst our berevement was stressful enough we also had the added worry of serious illness with our son. Enter Chloe! Our appointed sales negotiator was a Godsend, and lifted all the pressure of our house sale off our shoulders. Chloe rang almost weekly (even as a courtesy if there was nothing new to report) She was always friendly and cheerful and handled the whole process from marketing, (chasing up solicitors) to completion in a proffesioinal and efficient manner. I honestly don't know how we would have coped without her! Thank you Chloe and Mortimers for making a potentially stressful house sale relatively straightforward. I would have no hesitation in recommending these people to anyone entering into the house buying/selling market.

Currently buying a house from Mortimers and completing soon. From the initial enquiry til the end i have been very impressed with the high level of care, attention, skill, professionalism and perseverance of Chloe Jenkinson. I am a Branch Manager of a rival agent in another town and cannot fault my experience as a buyer one bit. I dealt with several other agents in Accrington whilst viewing and can say without hesitation that most others were slow, uninterested and unhelpful. Thank you Chloe for all your help, you are a credit to your branch and to our profession.

have recently sold my property in Accrington using Mortimers and wanted to express my sincere thanks to Waol for her tireless efforts. She made the whole process stress free. From a bright and welcoming smile in the office, to fast and efficient service over the phone and through emails. I would definitely recommend Mortimers and in particular Waol.

Extremely happy with the professionalism shown from our first contact all the way through to completion. Chloe has done a superb job in keeping us updated with the progress of the sale in a very friendly but professional manner. She made us feel that nothing was too much trouble and we were made to feel very special customers. How she maintained this calm and positive outlook in what became a stressful situation I don't know, but full credit to her. Chloe is a very valuable asset to your company. Very much service with a smile.

Both Chris and Manager Daniel handled the sale of my property with a high level of professionalism. I received plenty of viewings and was pleased with the quality and frequency of updates I received. I appreciated their marketing efforts, the quality of the photography they arranged was fantastic and the sales brochure was of high quality. I was particularly impressed with how they accommodated my preference of weekend viewings only. After a deal had been agreed, Chris and Daniel were fantastic with deal progression, chasing up all parts of the chain and providing me with comprehensive updates when I need them. I would recommend working with Chris and Daniel again. Thank you for your help guys.

We recently sold our house with Mortimers. After a very difficult time due to things falling through we managed to get it done in the end. James Barnes went above and beyond for us and even went through the effort of calling us to keep us informed and even chased stuff the solicitors should have done. Highly recommend selling with this estate agent and with James. Thanks for everything from myself and Allyce.