The agents showed enthusiasm from start to finish even though it wasn't an easy property to sell. Professional throughout the whole process. Genuinely I have no complaints, I found the staff there very patient with me, and were very easy to contact whenever I needed to. A big thank you to Waol and the rest of the staff, I'm really glad I instructed Mortimers for the sale of my property. I would use again in the future.

We recently completed the purchase of a new home locally and Chloe Jenkinson is an absolute star! Buying or selling a house or flat is said to be one of the most stressful things one can do and there is some truth in this as the process is long and slow. Chloe's superpower is her ability to communicate, knowing the importance of a call or email even when 'no news' is still news, just knowing one had not been forgotten and someone had their eye on the ball throughout. This is both priceless and rarer than most would assume. Chloe went above and beyond arranging for urgent paperwork to be delivered to the vendors solicitor and kept all stakeholders informed throughout the process. We really could not have hoped for a better service. Chloe is a credit to herself and someone who will have a very bright career ahead to look forward to. Mortimers Estate Agents are lucky to have her on their team!

I would highly recommend the Accrington Branch of Mortimers Estates Agents. The service was very relaxed, and there was no pushy sales added to the pressure of purchasing a new home, which can be off putting. Our timescales were met, and additional requests were efficiently made, even late in the day. The agent James Barnes dealt with our purchase, so you would find yourself in good hands, should choose to purchase or sell your home with James or anyone at the Accrington Branch.

We invited Mortimers to give a valuation and were very impressed by their obvious enthusiasm to market our property. We left the viewings (of which there were many) for Mortimers to deal with and they did an excellent job in very well-organised fashion. Chris Taylor was the sales negotiator who carried out the viewings and was the ultimate professional throughout the whole procedure. After a sale was agreed, although it took a few months to complete Chris was always available at the end of the phone and pro-actively contacted us once a week to keep us informed of progress, speaking to our solicitor when necessary to help push things along. Many thanks to Mortimers and Chris in particular for his hard work.

I would like to underline my opinion in relation to the employees of Mortimers Accrington I have been in contact since March 2022. Starting with Metthew Willcock' s professional approach and help other members of his team were absolutely helpful and supportive. The special complement I have to offer to Chloe Jenkinson, my Sales Negotiator. She had showed both the professionalism and an extraordinary understanding of my situation as a client by conducting a regular, almost daily three- month dialogue with me and the buyer, especially in the final phase. She also cooperated with my attorney, providing a reliable and detailed information about the sale process. Thank you. Ewa Holmes

I asked Mortimers to deal with the sale of my mothers house following her death. Whilst our berevement was stressful enough we also had the added worry of serious illness with our son. Enter Chloe! Our appointed sales negotiator was a Godsend, and lifted all the pressure of our house sale off our shoulders. Chloe rang almost weekly (even as a courtesy if there was nothing new to report) She was always friendly and cheerful and handled the whole process from marketing, (chasing up solicitors) to completion in a proffesioinal and efficient manner. I honestly don't know how we would have coped without her! Thank you Chloe and Mortimers for making a potentially stressful house sale relatively straightforward. I would have no hesitation in recommending these people to anyone entering into the house buying/selling market.

Currently buying a house from Mortimers and completing soon. From the initial enquiry til the end i have been very impressed with the high level of care, attention, skill, professionalism and perseverance of Chloe Jenkinson. I am a Branch Manager of a rival agent in another town and cannot fault my experience as a buyer one bit. I dealt with several other agents in Accrington whilst viewing and can say without hesitation that most others were slow, uninterested and unhelpful. Thank you Chloe for all your help, you are a credit to your branch and to our profession.

have recently sold my property in Accrington using Mortimers and wanted to express my sincere thanks to Waol for her tireless efforts. She made the whole process stress free. From a bright and welcoming smile in the office, to fast and efficient service over the phone and through emails. I would definitely recommend Mortimers and in particular Waol.

Both Chris and Manager Daniel handled the sale of my property with a high level of professionalism. I received plenty of viewings and was pleased with the quality and frequency of updates I received. I appreciated their marketing efforts, the quality of the photography they arranged was fantastic and the sales brochure was of high quality. I was particularly impressed with how they accommodated my preference of weekend viewings only. After a deal had been agreed, Chris and Daniel were fantastic with deal progression, chasing up all parts of the chain and providing me with comprehensive updates when I need them. I would recommend working with Chris and Daniel again. Thank you for your help guys.

Extremely happy with the professionalism shown from our first contact all the way through to completion. Chloe has done a superb job in keeping us updated with the progress of the sale in a very friendly but professional manner. She made us feel that nothing was too much trouble and we were made to feel very special customers. How she maintained this calm and positive outlook in what became a stressful situation I don't know, but full credit to her. Chloe is a very valuable asset to your company. Very much service with a smile.