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EweMove York

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EweMove York

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

Jonathon (York) was excellent at selling my house which at the time was tenanted. He advised putting up for sale (the day the tenants moved out, with bookings for viewings starting 2 days later (when I’d cleaned it)! He had two days of …

review by Linda Mcgregor

Reply from agent

Thank you Linda for your review, it was a pleasure to help you with selling your home. When you are ready for your next move we will certainly ensure this is 5 star one. All the best.

4.00 /5

review by Chevelle Carter

Reply from agent

Thank you Chevelle for leaving a review on our page. Kind regards, Taylor William

4.00 /5

review by Eimear B

4.00 /5

We were very pleased with EweMove's team of Nick and Samantha. Sam took great photos of our house and personally showed people around. She always gave us prompt feedback after viewings. We felt we had a caring a diligent team behind us at all times. Thanks so much.

review by Julian Miller

Reply from agent

Thank you for the kind words Julian. Glad you found working with Ewemove a positive experience.

3.00 /5

review by Russell Gardner

3.00 /5

review by Anthony Harris

2.00 /5

I recently had a disappointing experience with this agency while attempting to purchase a property. I viewed a property prior to it being marketed and made an offer shortly after, which was verbally accepted. Following the agent’s advice, I promptly contacted my mortgage advisor and solicitor and provided the requested documentation, including a mortgage in principle. However, communication became limited during the process, and I was not informed that other offers were being actively considered. I later found out that the property had been offered to another buyer without being given the opportunity to revise my offer. I understand that agents have a duty to continue marketing a property until a proceedable offer is confirmed, and that vendors ultimately choose the buyer. However, clearer and more timely communication would have made a significant difference and allowed me to respond appropriately. This was particularly disappointing as my previous interactions with the agency had been positive. I hope this feedback helps improve communication with future buyers

review by Rimaz Elghali

Reply from agent

The property was shown to you just prior to going live on the market, and it was clearly communicated that all interested parties would be invited to submit their best and final offers. Your initial offer was received a week later and below the asking price, and you were given the opportunity to submit a revised offer alongside other buyers. As stated in our confirmation email, a digital proof of funding and a mortgage in principle were required—not a mortgage illustration. This was not received until 10 days after your initial offer, which affected the vendor’s ability to assess proceedability. At that stage, it was also apparent that your personal circumstances, including a newly signed fixed-term rental agreement, limited your flexibility to proceed. All offers and proofs of funding were fully reviewed by the vendor and the property was only withdrawn once the vendor confirmed an acceptable, proceedable buyer and the memorandum of sale issued. We understand this outcome was disappointing, but it reflected the vendor’s choice and the comparative strength of offers, rather than any shortfall in our service. We appreciate your feedback and will continue to review how we keep buyers informed during competitive situations. Thank you for sharing your feedback.

1.00 /5

Awfully disappointed by the poor responsiveness and lack of communication. Have been in touch on 3 separate occasions to arrange a viewing; not a single call or email back. Such a shame as have had positive previous experiences here but sadly recent practice is clearly no longer consistent with their reputation.

review by dtxu

1.00 /5

If I could give the team here less than 1 star I would. They seem friendly when you live in their property but as soon as you move out, they pick at every little thing possible and try to keep as much as possible. We had no issue with Elly …

review by halfpint connor

Reply from agent

Hi Connor, We acknowledge your feedback and appreciate the time we were able to spend … More

1.00 /5

Really disappointed. Low communication and organisation. I am really looking forward for HR number.

review by Denisa Buba

Reply from agent

Hi Denisa, I’m also disappointed to receive your review. I fully understand the process of buying a house can be difficult. In this … More

Contact details

Sales Phone:

01904 263263

Sales Email:

york@ewemove.com

Lettings Phone:

01904 263263

Lettings Email:

yorklettings@ewemove.com

Opening hours

Monday-Friday: 00:00 - 00:00 Saturday: 00:00 - 00:00 Sunday: 00:00 - 00:00

Address

First Floor, Kensington House, Westminster Place, York, YO26 6RW, Yorkshire and The Humber, UK, YO26

About

Website:

http://www.ewemove.com/york

Hi we’re Jonathan & Elly, Thanks so much for choosing to start your moving journey with EweMove Estate Agents in York. We’re really excited to tell you a little more about us. Born and bred here, Elly has called York home all her life. As for Jonathan I think you’d say he’s officially an adopted Yorkshireman now having lived here for 15 years. We've enjoyed successful careers running retail branches for two of the largest UK retailers, in 2014 and following the arrival of our daughter Grace, we chose that time to join EweMove and looking back it was the best decision we’ve ever made. Is there a better city to live and work in than York? We may be biased but we feel really privileged to be estate agents in York and just love living here. Are we property people? Yes of course, to a degree but being an Estate Agent isn’t just about property. I think we’d say, above all else we’re people people. The joy in being an Estate and Letting Agent is about helping people through the process, which often has a variety of circumstances attached. Guiding and hand holding clients through this process and being there for them all the way is where the real magic is. Fast forward eight years to now and we’ve built a highly respected local business with a team around us who share our values and work ethic. We’re really proud to be able to serve our local communities with the fantastic customer service we’re renowned for, and really looking forward to helping you when the time comes.

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