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EweMove York

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

My wife and I visited a property in Rawcliffe, York on 02/03/2024. Our appointment was for 10.45am. Due to traffic we ran a bit late and informed the sales agent, Chloe. When we reached the property, the first thing Chloe told us at the entrance, with the door open was that we had only "5mins" to view. She also said "it will be an in and out thing". She spoke to us in an OFFENSIVELY IMPOLITE MANNER AND WAS BLATANTLY RUDE. She LITERALLY RUSHED our viewing in 5mins. She treated us like she was DOING US A FAVOR. This property is on sale for £450,000 and yet she showed it us like a POUNDLAND SHOP. Chloe is shamelessly damaging the reputation of Ewe Move and doing a disservice to the owners of this property. While leaving, she must have had a rethink and invited us for a second viewing. We are definitely declining this second invitation. Chloe has DEPLORABLE CUSTOMER SERVICE SKILLS AND ZERO COMMUNICATION SKILLS. BEWARE AND AWARE OF EWE MOVE, YORK! AVOID LIKE A PLAGUE!

Reply from agent

Hi there, I’ve tried reaching you following your viewing and writing the review but have been unable to discuss this with you. Having spoken with Chloe following your appointment firstly she’s surprised to hear your thoughts as she left the appointment under the impression you understand the reasons for a speedy viewing and that things were left on a positive note. Your lateness really did leave very little time to show you the property without causing my colleague to subsequently run late for her appointments that followed. There a countless positive reviews here for Chloe with this being the single less than perfect review. Chloe is a fantastic asset to our business

Contact details
Sales Phone:

01904 263263

Sales Email:

york@ewemove.com

Lettings Phone:

01904 263263

Lettings Email:

yorklettings@ewemove.com

Opening hours
Monday-Friday: 00:00 - 00:00 Saturday: 00:00 - 00:00 Sunday: 00:00 - 00:00
Address

First Floor, Kensington House, Westminster Place, York, YO26 6RW, Yorkshire and The Humber, UK, YO26

Hi we’re Jonathan & Elly, Thanks so much for choosing to start your moving journey with EweMove Estate Agents in York. We’re really excited to tell you a little more about us. Born and bred here, Elly has called York home all her life. As for Jonathan I think you’d say he’s officially an adopted Yorkshireman now having lived here for 15 years. We've enjoyed successful careers running retail branches for two of the largest UK retailers, in 2014 and following the arrival of our daughter Grace, we chose that time to join EweMove and looking back it was the best decision we’ve ever made. Is there a better city to live and work in than York? We may be biased but we feel really privileged to be estate agents in York and just love living here. Are we property people? Yes of course, to a degree but being an Estate Agent isn’t just about property. I think we’d say, above all else we’re people people. The joy in being an Estate and Letting Agent is about helping people through the process, which often has a variety of circumstances attached. Guiding and hand holding clients through this process and being there for them all the way is where the real magic is. Fast forward eight years to now and we’ve built a highly respected local business with a team around us who share our values and work ethic. We’re really proud to be able to serve our local communities with the fantastic customer service we’re renowned for, and really looking forward to helping you when the time comes.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure