Rented through Northwood for nearly two years and they made the whole experience so easy. We had a bad experience previously renting from a different local agent and we were nervous when changing properties. Northwood never made us feel like we were at fault with anything and were always happy to help. We only had 1 minor maintenance issue in the whole time we were in the property and it was sorted straight away no questions asked. The move out procedure was so smooth and easy - it made the whole thing so much less stressful than we were expecting! They always tried to accommodate any requests we made and for that we are truly grateful. Thank you Northwood! Would 100% recommend.
Northwood have been excellent during the entire letting process, would definitely consider them in future, they’re completely transparent and down to earth.
Excellent customer service provided by Harriet Starrs at Northwood, Worcester. Goes out of her way to provide that extra mile - always delivers and any request I make is actioned very quickly. A pleasure to deal with
Northwood couldn't have been more helpful. I'm new to renting and they made the process very easy and their communication was excellent. Would highly recommend.
They were really quick to respond to any problems. Very friendly and helpful staff. Definitely would recommend to them to friends and family.
I have been with Northwood for over a decade and have always been absolutely delighted with the service they have provided. I feel totally assured and confident with them as my property letting agent. I have had contact with every member of staff and have found them all professional, helpful and communicative. Thank you so much!
A very responsive letting agency..repairs carried out quickly and efficiently. I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends
Rob let a property to me early this year and my experience with him and Harriet was fantastic. They were so professional yet personable. They made me feel totally relaxed in a highly stressful situation. Everything was done efficiently and quickly. Very happy.
I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, whether your property is rented out or not), I had some tenants who unfortunately could no longer pay the rent. Jonathan managed to negotiate with them for them to leave without having to go through the courts and incurring further costs; I was very grateful. Northwood also procured tenants for my father's rental, and gave my father extra advice on how to self manage the rental, which was beyond their remit, and my father was also very grateful. Furthermore, I have always found the maintenance department and Harriet, to be very efficient, and very reasonably priced. A few years ago, my conservatory developed a leak, and I was told I might have to replace it. However, the maintenance man came up with an idea that solved the problem, and it only cost £60. Again I was very grateful. I would highly recommend using Northwood Letting Agents.
Everyone i dealt with at Northwood made the whole process very easy from start to finish. Always polite when in communication and efficient at replying to enquires. Would recommend to anyone.....
41-43 Barbourne Road, Worcester, WR1 1SA, UK
Website:
http://northwooduk.com/worcesterOur business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.