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Northwood - Worcester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
14.02.2020
Thank you

Rented through Northwood for nearly two years and they made the whole experience so easy. We had a bad experience previously renting from a different local agent and we were nervous when changing properties. Northwood never made us feel like we were at fault with anything and were always happy to help. We only had 1 minor maintenance issue in the whole time we were in the property and it was sorted straight away no questions asked. The move out procedure was so smooth and easy - it made the whole thing so much less stressful than we were expecting! They always tried to accommodate any requests we made and for that we are truly grateful. Thank you Northwood! Would 100% recommend.

Reply from agent

Hi Amelia, thank you so much for your lovely feedback. It is a shame that you had a bad experience with a different letting agent but good to know that you have been so happy with the service that you have had from Northwood over 2 years. All letting companies are not the same and it is great to hear that our customer service really does make a difference. Best wishes from all of the Northwood team, especially with your plans to purchase a property.

5.00 /5
15.11.2019
Northwood have been excellent

Northwood have been excellent during the entire letting process, would definitely consider them in future, they’re completely transparent and down to earth.

5.00 /5
21.10.2019
Excellent customer service

Excellent customer service provided by Harriet Starrs at Northwood, Worcester. Goes out of her way to provide that extra mile - always delivers and any request I make is actioned very quickly. A pleasure to deal with

5.00 /5
08.10.2019
Northwood couldn't have

Northwood couldn't have been more helpful. I'm new to renting and they made the process very easy and their communication was excellent. Would highly recommend.

Reply from agent

Hi Lisa, thank you so much for taking the time to post a review of Northwood and for your lovely feedback which is very much appreciated. Having happy customers willing to recommend us to others is the best endorsement. We hope you are settling in well in your new home and will be very happy there. With best wishes from all the team, Jon

5.00 /5
11.09.2019
They were really quick to

They were really quick to respond to any problems. Very friendly and helpful staff. Definitely would recommend to them to friends and family.

5.00 /5
10.09.2019
I have been with Northwood

I have been with Northwood for over a decade and have always been absolutely delighted with the service they have provided. I feel totally assured and confident with them as my property letting agent. I have had contact with every member of staff and have found them all professional, helpful and communicative. Thank you so much!

5.00 /5
05.09.2019
A very responsive letting

A very responsive letting agency..repairs carried out quickly and efficiently. I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends

5.00 /5
31.08.2019
Rob let a property to me

Rob let a property to me early this year and my experience with him and Harriet was fantastic. They were so professional yet personable. They made me feel totally relaxed in a highly stressful situation. Everything was done efficiently and quickly. Very happy.

5.00 /5
31.08.2019
I have always found Jonathan

I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, whether your property is rented out or not), I had some tenants who unfortunately could no longer pay the rent. Jonathan managed to negotiate with them for them to leave without having to go through the courts and incurring further costs; I was very grateful. Northwood also procured tenants for my father's rental, and gave my father extra advice on how to self manage the rental, which was beyond their remit, and my father was also very grateful. Furthermore, I have always found the maintenance department and Harriet, to be very efficient, and very reasonably priced. A few years ago, my conservatory developed a leak, and I was told I might have to replace it. However, the maintenance man came up with an idea that solved the problem, and it only cost £60. Again I was very grateful. I would highly recommend using Northwood Letting Agents.

Reply from agent

Hi Sarah, It has been a pleasure to be involved with your property and to have helped with your dad\'s property also. He is fondly remembered, a true gentleman. During the last 13 years, several sets of occupiers have enjoyed living at the house and it has changed and been upgraded along the way as part of its journey. Perhaps the biggest surprise we had several years ago however was to see what turned out to be a coffee table in the shape of a coffin in the conservatory - not something we see every day in lettings! Thank you for being with Northwood over nearly a decade and a half and I hope the next phase of the property story turns out well for you. Best wishes from all of us. Jonathan

5.00 /5
31.08.2019
Everyone i dealt with at

Everyone i dealt with at Northwood made the whole process very easy from start to finish. Always polite when in communication and efficient at replying to enquires. Would recommend to anyone.....

Contact details
Sales Phone:

01905 330530

Lettings Phone:

01905 330530

Lettings Email:

worcester@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

41-43 Barbourne Road, Worcester, WR1 1SA, UK

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Our team

Worcester Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure