Excellent communication which is friendly and informative. Email communication second to none with prompt delivery of actions. All round excellent attitude about what they do.
Absolute first class service from everyone I have dealt with at Northwood right from the very first time I met Rob in February 2019 when I was thinking of renting out my former home. The rent guarantee scheme they offer is very secure and has worked out very well for me. Rent is paid on time every month. I have had a few issues to deal with (I live 75 miles from my property now) , new carpet, boiler and shower needed due to the age of the property, not through lack of care by the tenants. All sorted very promptly and efficiently by Lauren and the contractors used by Northwood are polite, punctual and easy to deal with. Quite simply, no issues whatsoever in recommending Northwood to anyone considering entering the rental market. Jon, Rob and Lauren have all delivered first class service. One very satisfied customer who has just entered into another 2 year contract after having my 1st contract for 12 months. Would not go anywhere else!
I’m pretty accomplished at managing my own properties but as my tenant left when I was in for a busy period I tried Northwood to find a tenant and manage for me for a bit. Well, I will never manage a property myself again. These guys have been transformative. They find trades quicker and at lower costs than I ever did and are hugely proactive and communicative.
Lauren Foster is professional, polite, conscientious and shows integrity. She always ensures my properties are compliant with the latest regulations and makes sure I receive any recommendations for action within a timely manner. I can rest assured in knowing my properties are well looked after and any issues will be dealt with swiftly. This is the level of service I have come to expect as standard from Northwood, Worcester.
I would highly recommend Northwood letting agents in Worcester. They have been friendly and professional, making the process of letting my house smooth and stress free.
Very helpful, would definitely use again. Helped me at every stage of the process. Communication was great, staff were friendly. 10/10 would recommend.
A fantastic experience renting through Northwood Ltd in Worcester this year - very helpful and Jonathan in particular went out of his way to ensure that any issues I had were resolved quickly. Always a fast response to emails and easy to contact on the phone.
Well, what can we say other than now we know that we chose the BEST letting agent in Worcester! From the moment of personal contact with Robert Challis at Northwood, to the end of result of him finding excellent tenants for our property, it has been a superb service! Robert's team is also totally professional, and the level of communication is equal to none. Thank you all Northwood, brilliant job!
Northwood have been amazing to deal with from beginning to end. They made the inital process so easy and have been swift and professional throughout. They are such a friendly team and it has been a pleasure to get to know them over the course of my tenancy. I would definitely recommend the worcester branch and all the staff there. Big thank you to Harriet, Robert and Maria who helped with various elements of the tenancy too!
Northwood were incredibly helpful in finding us a property to suit our needs. The team are very approachable and responsive to emails/calls.
41-43 Barbourne Road, Worcester, WR1 1SA, UK
Website:
http://northwooduk.com/worcesterOur business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.