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Northwood - Worcester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
31.01.2022
A 20 year

We have been dealing with Northwood Worcester for 20 years, it has been a great experience with the very professional couple Jon and Maria, and the last 2 years they have been Ably assisted by Lauren. Our property as been managed by Northwood all that time and their methods and systems for payment are excellent. I can recommend them for the managing of anyone's lettings.

Reply from agent

Hi Barry, our business dealings over the last 20 years have been an absolute pleasure and thank you for that. We are sorry to be losing you as a client but are happy that the sale of the property has finally gone through for you and we look forward to working with the new owners. With our very best wishes & thanks, Jon, Maria and the team.

5.00 /5
06.01.2022
Great service, great

Great service, great communications and highly recommended. Have used Northwood for many years. Recently a repair job was arranged for me after hours/on holiday. Very pleased.

Reply from agent

Hi Anthony, many thanks for posting feedback, it is very much appreciated and I\'m glad we were able to get everything back up and running quickly for the occupier. Best wishes from all the team. Jonathan

5.00 /5
04.01.2022
We were impressed with the

We were impressed with the efficiency and responsiveness of the Worcester team. They were friendly and helpful and went the extra mile when we were moving in and had to collect keys on a Sunday lunch time. All information given clearly and the whole process of starting our rental went smoothly.

Reply from agent

Hi Victoria, thank you for posting a review and for your lovely comments. We cannot promise to work every Sunday but I\'m pleased we were able to help get things arranged for you. We all hope you have settled in well to you new home and and enjoying living there. With best wishes, Jonathan

5.00 /5
02.12.2021
Super friendly and helpful

Super friendly and helpful throughout the whole process, can highly recommend these agents for anyone looking to rent a property.

Reply from agent

Many thanks for posting a review and for your lovely comments, which are very much appreciated. It has been a pleasure to help. I hope you are settling well in your new home and that Santa will be able to find a way into that super fireplace. Best wishes from all of us. Maria

5.00 /5
13.09.2021
Have used Northwood for

Have used Northwood for coming up 10 years. Always a pleasure to deal with, interactive, communicative. Lauren is a fabulous team member and on the ball. Jon and Maria run the ship and the whole team is top notch. As one who see lettings and estate agents "at work" on a day to day basis, against this lot they are non league. They get on with the job, no guff and splutter and 100% reliable. As the Americans say - 'Go first class and save...'

review by Max 13.09.2021
Reply from agent

Hi Max, your feedback is very greatly appreciated, so too are the professional and friendly dealings that we have always enjoyed over the years. A decade sounds like a long time but it seems to have gone in the blink of an eye. Thank you to you and to Trudie for your support over the years and as always, we are here to help. Best wishes from all the team.

5.00 /5
31.08.2021
Rob is simply the best!! From

Rob is simply the best!! From the first phone call I knew Rob (and Northwood) was the right relationship and partnership for my Wife and I as first time landlords. Rob's knowledge, experience and advice helped us navigate the unknown. What REALLY impressed us was Rob's knowledge of HMRC's non-resident landlord scheme. Rob made us feel at ease with his knowledge and experience. We also felt that Rob was honest, trustworthy and reliable. Whilst we hope there are no "issues", we do know that if/when we encounter any we've got the best partners to help work with us to overcome them. Once again a MASSIVE thank you to Rob and the support of the team in the Worcester office.

Reply from agent

Hello David, thank you for posting feedback of letting your property through Northwood and for your positive comments. As a small business, customer service is the heart of what we do and it is wonderful to know that we have helped make the process of renting your home out for the first time as straight forward as possible for you. We hope you are settling in well in your new location. With best wishes from all the team.

5.00 /5
28.08.2021
At our first meeting I was

At our first meeting I was impressed with Robert's professionalism and friendly manner. He has always responded promptly to my emails with excellent advice and has always been extremely helpful. As I live abroad, it is important for me to be comfortable with an agent who is trustworthy and efficient so I would highly recommend him and Northwood. I have also been in contact with Maria who is also very prompt at responding to any questions that I have had.

Reply from agent

Hello Susan, many thanks for your feedback and for your lovely comments. It can seem a bit of a daunting task choosing a letting agent especially when living abroad and it a great to know that you have been so pleased with the service you have received from Northwood. With best wishes from all the team.

5.00 /5
22.07.2021
Brilliant service from

Brilliant service from Northwood. Dealt with our problem quickly and efficiently. Got someone out to look at our problem on the same day which was fab and helped escalate to our landlord for action.

Reply from agent

Hi Laura, thank you for taking the time to post feedback on your recent experience and for your kind comments. It is an inescapable fact unfortunately that domestic appliances break down from time to time and it can be very frustrating, especially with a young family to look after. We are glad though that we were able to help get things back up and running for you swiftly. Best wishes from all of us.

5.00 /5
06.07.2021
Northwood are excellent at

Northwood are excellent at responding back to you. We recently had an electrical fault, we let the team know and they got back to us quickly and with the details of the electrician who would shortly be in touch, and did. It wasn't long at all before he came and rectified the issue and a very pleasant man. We feel confident that any further issues, if at all, will always be dealt with this way, which is very reassuring. Lauren also kept us well informed in the process..

Reply from agent

Hi Victoria, it is a frustrating fact of life that things in a property break down from time to time but great to know that Lauren helped to get everything back up and running again for you swiftly. Although they do not work for us directly, contractors that we choose to send to properties do reflect on Northwood also so it is particularly pleasing that you were also happy with how they went about their work. Thank you again and hopefully everything will remain in working order now for a long time. If not though, let us know and we will be happy to help. Best wishes from all of us.

5.00 /5
28.06.2021
Great

Recently moved into a super flat in Diglis. Excellent service from all the team at Northwood from initial contact to sorting out a small issue through their contractor. Everyone was polite, efficient and speedy. Highly recommended to landlords and tenants.

Reply from agent

Hi Jack, many thanks for posting feedback and for your positive comments which are very greatly appreciated. Having sorted the initial kitchen sink issue, I hope everything at the property is behaving itself and it was great to hear that you are very happy there. Best wishes from all of us.

Contact details
Sales Phone:

01905 330530

Lettings Phone:

01905 330530

Lettings Email:

worcester@northwooduk.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

41-43 Barbourne Road, Worcester, WR1 1SA, UK

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Our team

Worcester Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Floor Plan
For Sale / To Let Board
Professional Photos
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Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure