We have been dealing with Northwood Worcester for 20 years, it has been a great experience with the very professional couple Jon and Maria, and the last 2 years they have been Ably assisted by Lauren. Our property as been managed by Northwood all that time and their methods and systems for payment are excellent. I can recommend them for the managing of anyone's lettings.
Great service, great communications and highly recommended. Have used Northwood for many years. Recently a repair job was arranged for me after hours/on holiday. Very pleased.
We were impressed with the efficiency and responsiveness of the Worcester team. They were friendly and helpful and went the extra mile when we were moving in and had to collect keys on a Sunday lunch time. All information given clearly and the whole process of starting our rental went smoothly.
Super friendly and helpful throughout the whole process, can highly recommend these agents for anyone looking to rent a property.
Have used Northwood for coming up 10 years. Always a pleasure to deal with, interactive, communicative. Lauren is a fabulous team member and on the ball. Jon and Maria run the ship and the whole team is top notch. As one who see lettings and estate agents "at work" on a day to day basis, against this lot they are non league. They get on with the job, no guff and splutter and 100% reliable. As the Americans say - 'Go first class and save...'
Rob is simply the best!! From the first phone call I knew Rob (and Northwood) was the right relationship and partnership for my Wife and I as first time landlords. Rob's knowledge, experience and advice helped us navigate the unknown. What REALLY impressed us was Rob's knowledge of HMRC's non-resident landlord scheme. Rob made us feel at ease with his knowledge and experience. We also felt that Rob was honest, trustworthy and reliable. Whilst we hope there are no "issues", we do know that if/when we encounter any we've got the best partners to help work with us to overcome them. Once again a MASSIVE thank you to Rob and the support of the team in the Worcester office.
At our first meeting I was impressed with Robert's professionalism and friendly manner. He has always responded promptly to my emails with excellent advice and has always been extremely helpful. As I live abroad, it is important for me to be comfortable with an agent who is trustworthy and efficient so I would highly recommend him and Northwood. I have also been in contact with Maria who is also very prompt at responding to any questions that I have had.
Brilliant service from Northwood. Dealt with our problem quickly and efficiently. Got someone out to look at our problem on the same day which was fab and helped escalate to our landlord for action.
Northwood are excellent at responding back to you. We recently had an electrical fault, we let the team know and they got back to us quickly and with the details of the electrician who would shortly be in touch, and did. It wasn't long at all before he came and rectified the issue and a very pleasant man. We feel confident that any further issues, if at all, will always be dealt with this way, which is very reassuring. Lauren also kept us well informed in the process..
Recently moved into a super flat in Diglis. Excellent service from all the team at Northwood from initial contact to sorting out a small issue through their contractor. Everyone was polite, efficient and speedy. Highly recommended to landlords and tenants.
41-43 Barbourne Road, Worcester, WR1 1SA, UK
Website:
http://northwooduk.com/worcesterOur business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.