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Belvoir - Wolverhampton

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Belvoir - Wolverhampton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

If you want to sell a home in Wolverhampton I have had a much better experience with other agencies. I was often passed between offices in Cannock and Wolverhampton with different people. Terrible experience.

review by S Singh

Reply from agent

Apologies you felt this way. I've tried to find your records on our database but can't seem to track you down. Please feel free to email me on sam.huskisson@belvoir.co.uk or call on 01902267110 if you'd like to discuss further. I'd be interested to look into the transaction. Thanks - Sam

1.00 /5

Avoid at all cost waste of time they just agree to everything what you want to hear not professional at all

review by jay jay

Reply from agent

Hi Jay, I am sorry to here that you have not been pleased with the service, if you could please contact me on 01902 719888 so I can take some further details, or email me at wolverhampton@belvoir.co.uk. I hope to here from you soon, thank you Michael

1.00 /5

review by Gabriela Pajewska

Reply from agent

Hello Gabriela We do not seem to have your details on our system, if you could please contact me on 01902 719888. Thank You Michael

1.00 /5

review by Ionel Beghean

Reply from agent

Hello Ionel I am sorry you feel the need to review our company in this way, as mentioned the issues you have encountered have not actually been down to Belvoir Wolverhampton, I of course cannot go into this on line due to data protection reasons, however the above review does not reflect the service as discussed its just the outcome you received was not the outcome you had hoped for which we cannot change. I believe you are coming into see me and I will try to explain in more details. Thank You Michael

1.00 /5

review by Lukasz Simionkowski

Reply from agent

Hello Sir. We do not have your details on our system in order to contact you, I believe this may not be the correct office? If you would like any assistance, please call me on 01902 719888. Thank You Michael

1.00 /5

review by Adrian Dienst

Reply from agent

Hello Adrian We do not seem to have your details on our system, if you could please contact me on 01902 719888. Thank You Michael

1.00 /5

review by Monika Mondie

Reply from agent

Hello Monika We do not seem to have your details on our system, if you could please contact me on 01902 719888. Thank You Michael

1.00 /5

Not very good when letting properties. Dont do necessary checks before giving keys to new tenants then half of the appliances and heating don't work. Not helpful when it comes to repairs either. Not reliable!

review by Karolina

Reply from agent

Hello Karolina We do not seem to have your details on our system, if you could please contact me on 01902 719888. Thank You Michael

1.00 /5

Outrageously horrible customer service. Lack of administration of our rental, and lack of support for the tennant. This is the last in a long line of neglegence and issues with the agency. We moved and they wanted to collect the keys, so I went to meet them at the flat to handover - no show. So I leave. I get called a liar by Belvior who say that I wasn't there, even though I can track my location through apps and show that I was there for 15 minutes waiting for them to arrive, looking out of the window (i was mean to meet them at 12pm and I was there from 11:51-12:15 and there was no call from them saying they were late - also, this is the second time this kind of thing has happened). They ask us to bring the keys in, and are closed early and we cannot post them through the letter box. They then text (yes, TEXT) the lead tennant to say that they are going to continue to charge us rent until they get the keys back.The lead tennant then leaves work to go and drop them to Belvior offices. If I could give less than one star I would.

review by Jack Hedger

Reply from agent

I'm really sorry you felt this way Mr Hedger. Don't hesitate to contact me on 01902267111 or email on sam.huskisson@belvoir.co.uk if you had any queries or issues at all. - Sam

1.00 /5

Belvoir have been consistently unprofessional, with a shoddy neglectful and very poor customer service experience with appalling communication. Their price plans are deceiving and totally non transparent. Overall, they have been the most unhelpful letting agent I’ve ever encountered. I would recommend that you avoid this company if you’re considering using them to manage your property as they add hidden charges, don’t carry out checks as they are supposed to, allow breaches to occur without any remit on themselves.

review by Sarah Barnard

Reply from agent

Hello Sarah, Thank you for review, I am sorry that you feel you have not had the required services, I have just checked and we do not have you registered so I am unsure if it’s a different office? I also believe it may be a different branch as our fees are detailed in the signed terms of business. Could you please call us on 01902 904357 or email me Michael.Warke@belvoir.co.uk Thank you Michael