Excellent service - I use them both as a landlord and in my capacity of a Director of a property management company. They are highly responsive and effective and they really know the business of lettings. Have used multiple property management companies over the years, Novus are the best by far.

From day 1 of our move to St Johns Wood, Scott has been an absolute pleasure to deal with. He is approachable & friendly and is quick to respond to questions. We've now moved out of that property - and our moving out process was just as smooth. We highly recommend Scott.

We have recently sold a property through Novus Residential and have had a very positive experience. During this time I have had dealings with both Julian & Scott - communication from the whole team was excellent at all times and I particularly appreciated the recorded voice notes directly after viewings. The sale of the property involved a number of unforeseen obstacles but Julian, who was our main contact, was professional, knowledgeable and helpful throughout, getting the sale over the line at the price we wanted. Thank you Novus!

Novus has a great group of people working to give you the best service possible. They’ve done an amazing job in selling my property, all in a very unpredictable and dicey market. They also having managed it superbly in the years I lived there. Can’t recommend the team at Novus enough!

I have been dealing with Novus for a while and I can't say a bad word about them, always delivered for me and took any stress I had away Always had a good tennats from them and sure to keep using them in the future.PositiveProfessionalism

I have worked with Jo and Novus for several years on matters related to fire and safety. I have always found them to be client focused and conscious of their duties. I recommend them and they services.

Joanna from Novus residential is very professional, responds quickly to e mails, prompt at paying invoices and is a pleasure to deal with, I would definitely not hesitate to recommend using her services.

Having dealt with Julian and Joanne over the past 3 years, I have always found them to be very professional and quick to respond to any issues I have thrown at them.

Responsive and good communication (Joanna in particular) when dealing with any issues raised.PositiveResponsiveness, Professionalism