Dear Ms Cheevers, Please remove your review. It reflects your opinion towards an individual who was our client rather than within our business. For the benefit of the public reading this email you were evicted from the property and we were then engaged to sell the property on behalf of the owner. Any grievance that you have is a dispute with the Landlord and not our company and whilst I appreciate the landlord may well be a relation our Google review page is not the forum for you to share your opinion. Kind regards The Fisks Team

Laura Ladlow Dear Laura, I am sorry to learn of your experience and having spoken to our practice manager this evening we believed the issue had already been resolved. We are investigating the issue further as to why you have continued to receive correspondence. We will revert to you within 24hrs to provide a full explanation and resolution to this issue. Assuring you of our best intentions. Iain McTaggart Fisks Estate Agents

Dear Hrebooo, We are sorry to learn that you have been so dissatisfied with our service and welcome the opportunity to work through your experience so that we can learn from our errors and try to reaffirm your opinion of our business. Please feel free to contact our practice manager, Mrs Claire Ellery, in confidence at your earliest convenience. Yours sincerely Fisks Estate Agents