Very poor communication. I’ve been trying for weeks to view a property (that is still available) and i understand they’re limited to what they can do if the seller isn’t getting back to them but they never get back to me other than once, after I had already called them, just to tell me they can’t get ahold of the seller. I’ve sent several emails and all have been ignored. Very bizarre from both the seller and the agency.

Our recent experience with

Our recent experience with Belvoir was extremely poor. The communication was terrible. Calls were not returned. Information was outdated and inaccurate. I felt unsupported by them particularly as I was paying them to act on my behalf. I was not supported to achieve the best price or sales experience at all. I would not recommend their services, and should I need to utilise an estate agent in the future I would not choose them again.

"Our recent experience with..."

Our recent experience with Belvoir was extremely poor. The communication was terrible. Calls were not returned. Information was outdated and inaccurate. I felt unsupported by them particularly as I was paying them to act on my behalf. I was not supported to achieve the best price or sales experience at all. I would not recommend their services, and should I need to utilise an estate agent in the future I would not choose them again.

Rude staff

As a tenant, they have been an awful company. They are not responsive with repairs, although very quick to respond when putting the rent up and giving deposit deductions for very little reason. Staff turnover was ridiculous while we were renting, and with each new staff member, the quality got worse and worse. As a tenant, I would advise that you go elsewhere if possible.

I do not recommend this estate agent. Advertising property as completely refurbished to an excellent standard and finding holes in the floor and sealing upon arrival. Walls with yellow patches everywhere, dirty property left unfinished by builders. Clueless staff who say contradictory things. Shocking customer service overall and time wasted to drive all the way to see property you would not consider if advertising was made ethically.

Terrible never replied to the 3 emails I sent regarding a rental property. Now it's gone off.

Total amateurs, never returned my calls regarding a viewing. Don't deserve custom.

Been a tenant in a rented property for 3 years, and recently bought a property through belvoir wigan, not had any problems during the tenancy but the house buying process was extremely unprofessional, which I put down to them dealing mainly with rentals and not having experience in property sales. Through no fault of our own or the vendors of the property, some issues arose around the sale, which where exacerbated by belvoir, and it became apparent that they lacked basic knowledge of the process, making the situation lot's harder than it needed to be. When we vacated the rental property, they informed us that they where keeping some of our deposit, for what I feel was unjustified reasons, nothing in the property was damaged and we thoroughly cleaned the place. Also charging £30 for a few new light bulbs that need replacing is ridiculous. I don't normally write reviews but unfortunately I felt like I needed to write this one as I have been really disappointed with this whole situation.NegativeProfessionalism