Been a tenant in a rented property for 3 years, and recently bought a property through belvoir wigan, not had any problems during the tenancy but the house buying process was extremely unprofessional, which I put down to them dealing mainly with rentals and not having experience in property sales. Through no fault of our own or the vendors of the property, some issues arose around the sale, which where exacerbated by belvoir, and it became apparent that they lacked basic knowledge of the process, making the situation lot's harder than it needed to be. When we vacated the rental property, they informed us that they where keeping some of our deposit, for what I feel was unjustified reasons, nothing in the property was damaged and we thoroughly cleaned the place. Also charging £30 for a few new light bulbs that need replacing is ridiculous. I don't normally write reviews but unfortunately I felt like I needed to write this one as I have been really disappointed with this whole situation.NegativeProfessionalism