Seems like no negative comments here, but here we go there's always a first time. We'll one of my neighbours rent a property through them I have complained 3 times about this soo call person. Firstly they damaged my property which got flooded with water through my ceiling called them they ignored my phone calls. Second time and third time called about noise every night from 8pm to 1am. Still am waiting left messages for someone to get back to me. Seems like am being ignored. Where is the professionalism here. They get paid by the landlords what more do they went. Just ignore people and brush them off.
I’m a student at Brunel. It was a very frustrating experience. Had my inquiry taken care of their lettings director. Been communicative and transparent from my side, yet their follow-up was terrible. Waited for two weeks for some video clips of the apartment and found out by myself that it became no longer available while I was patiently waiting. 0 update from their side. 💎PS they also spend more time replying to google reviews to pretend they care than actually answering to requests.
Extremely rude and unprofessional sales agent called Ahmed who was asking how much cash I have. When I asked to speak to his manager he refused saying he is the manager.
if I could rate this estate agent any lower i would. property was sold, i was told it was up for auction and aution had already started so actually had 25 days before property was sold, i might have bought it myself, estate agents who came to let people around the flat stated it was sold as seen, I got a professional clean and other bits were wear and tear but they are most definitely about robbing clients blind. if you can stay away please do find somewhere else to buy or rent, I also heard that estate agents are meant to let tenants know before it is sold. dodgy firm
they are about there money, disgraceful estate agent, while in the property alot of work I asked them todo and never got done. Property got put up for 30 day auction but was only told with 25 days left, could have bought property myself, was only told it was being sold when they called and said they had some viewings which is disgusting behaviour from an estate agent, on the viewing spoke to agent and asked how will property be sold and was stated sold as seen so can give Property back as is and not to worry about inventory check. I vacated the property got company to clean, but obviously wear and tear from some living in a property, expecting my deposit back it full they have picked many tings which the property already had when I received it, example dirty old curtains which was in the original inventory check. The day of returning keys,said I needed to be out of Property by 12 which I was and inventory check would happen same time, took time off work to be there waited over 30 mins for no one to attend called James who was rude and dismissive, asked to drop keys to office i told him someone should be here and I don't have the time, he said 'I don't want to have to charge you an extra day' For them not attending when they originally said. if you can stay away from Camerons by all costs, I just wish I could give less than 1 star. wrote a previous review which somehome has vanished.
they are about there money, disgraceful estate agent, while in the property alot of work I asked them todo and never got done. Property got put up for 30 day auction but was only told with 25 days left, could have bought property myself, was only told it was being sold when they called and said they had some viewings which is disgusting behaviour from an estate agent, on the viewing spoke to agent and asked how will property be sold and was stated sold as seen so can give Property back as is and not to worry about inventory check. I vacated the property got company to clean, but obviously wear and tear from some living in a property, expecting my deposit back it full they have picked many tings which the property already had when I received it, example dirty old curtains which was in the original inventory check. The day of returning keys,said I needed to be out of Property by 12 which I was and inventory check would happen same time, took time off work to be there waited over 30 mins for no one to attend called James who was rude and dismissive, asked to drop keys to office i told him someone should be here and I don't have the time, he said 'I don't want to have to charge you an extra day' For them not attending when they originally said. if you can stay away from Camerons by all costs, I just wish I could give less than 1 star. wrote a previous review which somehome has vanished.
I’m a student at Brunel. It was a very frustrating experience. Had my inquiry taken care of their lettings director. Been communicative and transparent from my side, yet their follow-up was terrible. Waited for two weeks for some video clips of the apartment and found out by myself that it became no longer available while I was patiently waiting. 0 update from their side. 💎PS they also spend more time replying to google reviews to pretend they care than actually answering to requests.
Until now my experience with Cameron has been really frustrating, I did move for 2 weeks and they have not resolved an issue, I can not open my windows or door due to the amount of flies and really bad smell into my kitchen due to the garbage in my building always opened. The locker is broken and they dont want to repair. All the others building are closed, but this particular one managed by Cameron isnt. To let the experience was good, but to maintain a building under their management scope the experience has been catastrophic.
We used Cameron to let our first Flat in the UK, as they made it easy to lease a flat for newcomers to this country. It was a nice flat in the Padcroft Development. We moved out of our flat, and we were shocked to see what Cameron wanted to deduct from our deposit for “damages” which we believe to be fair wear and tear. Some of these outlandish charges were: -£20 for furniture indentations in carpet. -£25 for furniture indentations in carpet. -£10 for “few light marks” on flooring. -£20 for light scuffs on skirting. -£20 for Dishwasher door “not closing properly”, even though it closes perfectly normal? -£330 for professional cleaning as we returned flat only in “domestic cleaning standard”. Which included £45 for mattress sanitizing, and £90 for carpet cleaning, which we already did, as requested by landlord. So they wasted our money. They also wanted to charge us: -£10 for kitchen unit hinge detached -£50 for detached kitchen kickboards. Though these were reported to landlord as maintenance request months prior to us moving out, which was never fixed by Cameron during our tenancy. Eventually, we did sort out the issues with Cameron, and they reduced some of the fees, but this left a bad taste in my mouth. We still were deducted charges that I did not believe was fair, but we did not want to wait to go TDS for adjudication as could take 4 months. And I believe the letting agency knows this, and is taking advantage of people. Buyer beware. Greedy letting agency. Though beautiful flats.
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Cameron House, 21-23 High Street, West Drayton, UB7 7QG, UK, UB7
Website:
http://cameron.coWelcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017 – a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.
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