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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Spoke to Gail to ask for help on a project of mine, nothing to do with sales or letting, but she had time to listen and helped me find what i was looking for. Even if I got all the church choirs in Liverpool to the sing her praises it still would not be enough! Thank you! Flowers attached xPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Abi, thanks so much for leaving this lovely review we really do appreciate it

5.00 /5

Fantastic service provided by Melanie Ryan, always goes the extra mile for me. I have had properties for some time with Whitegates and both the sales and Rental team are top notch!PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Having dealt with Spencer and Rebecca I can say that Whitegates West Derby has a professional and very dedicated team. Spencer was very helpful and did his best to facilitate the process. After moving in, I’ve had few questions and points to report which Rebecca got sorted. 5 stars.PositiveResponsiveness, Professionalism

Reply from agent

Hi thank you so much for your feedback regarding our lettings team. we will certainly pass this on to them.We appreciate your feedback.

5.00 /5

i have already bought house with Whitegates Estate Agents. I view my new house on Saturday and on Tuesday I received news my offer was accepted. I love you Leeanne. She is lovely, friendly and very very fast. Team understands seller and buyer and do everything to make both of them happy. I am going to move to Liverpool to my new house very soon and I hope I will meet more people like Leeanne there.

5.00 /5

I would like to say a big thank you to Lucy who was professional and efficient throughout and helped us to find our next home

Reply from agent

Hi , Thank you so much for your kind words regarding lucy. we really do appreciate this.

5.00 /5

Please don't believe everything you read posted by tenants; as a landlord I'm taking exception to the claims being made by the tenant who lived at 413 Eaton Road and posted a very accusatory review. There is a dispute mechanism in place that governs return of deposits, I wonder why this tenant didn't challenge ? As a landlord, I have found Whitegates to be nothing but helpful and easy to do business with and, act as a buffer / pragmatic voice between landlord and tenant patiently and professionally.

5.00 /5

All of the staff are really helpful and friendly but Caitlin has been amazing, providing advice and support at the drop of a hat. Couldn’t recommend anyone else. Thank you Caitlin and Team x

Reply from agent

Hi Jena, thanks so much for your kind words regarding Caitlin and team. we will certainly pass these on to her and the rest of the team.

5.00 /5

Very pleased with the service provided by Rebecca in the Tenant Repairs department at Whitegates. She deals with queries quickly and efficiently.

Reply from agent

Hi , thank you so much for your feedback regarding Rebecca. we will certainly pass this on to her. We really do appreciate your feedback.

5.00 /5

Incredible service! James is fantastic and very helpful and very fast turn around. Highly recommended.

Reply from agent

Hi Liam , thank you so much for your feedback regarding James. we will certainly pass this on to him. We appreciate your feedback.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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