We are currently in the process of purchasing our property with Whitegates and couldnt be happier with the service we've received. Our broker is Megan Davies and she's been helpful, informative and professional from the start. We were a bit dubious about using a broker as opposed to our bank, as we didnt know what sort of fees to expect but we met with Megan anyway to find out. The service she provides is well worth the fees she charges (out of respect for her privacy I wont be specific but I will say that they are reasonable and not as pricey as you might expect). She explained the entire process to us from start to finish, she explained not only the conveyancy process but the mortgage application and re-mortgage process, and gave us a realistic timeline for completion. We were shown a comparison of rates from different lenders and weve actually ended up with a better rate than if we had just gone to our bank like we were originally going to. No query that weve had has been too much trouble for her to answer and shes just generally a lovely person to deal with. We have also dealt with Amanda who has been liasing with the seller/sellers solicitor and dealing with chasing up documents and again we couldnt be happier. Weve been kept fully informed of developments on a regular basis. Definitely recommend Megan as a broker, it was absolutely the right decision for us and her services are spot on !PositiveResponsiveness, Quality, Professionalism, Value

We have just had our offer accepted on our next family home with Whitegates. Caitlin has been very understanding professional, responsive. Thank youPositiveResponsiveness, Professionalism

Although we are buying through another agent, Whitegates Caitlin Suleyman has been very helpful in our pursuit of a suitable property.PositiveProfessionalism

Lucie and Joe have been so patient with us whilst helping us find/buy our first home. We are so happy and relieved we put our trust in Whitegates and would recommend them to everyone! Thank you guys so much, it’s greatly appreciated. Megan is now helping us with our mortgage, again, she’s been so patient with us, as first time buyers, asking lots of questions and putting our minds at ease. Megan is very knowledgeable and experienced in her field and has advised us of so much in terms of the best rates, how mortgages work and the best one for us. Overall, we are incredibly happy with our buying experience!PositiveProfessionalism

I have dealt with Lucy, Caitlin and Joe over the last few weeks and all have provided a very friendly professional service and are a credit to Whitegates.PositiveResponsiveness, Professionalism

Cannot thank Megan enough for all the help, advice and support she gave us for our first property purchase! Extremly professional, kind and made the experience very personal for us. She saved us so must stress and made everything so much easier. Highly recommend her to anyone :) Thanks so much Megan :) Christella & AdamPositiveResponsiveness, Quality, Professionalism, Value

After going through house hunt with several agents without good result, I then spoke to Gal at white gate who booked me in to see the beautiful Megan (mortgage adviser). Megan did all paper works, So within one week of viewing, choosing one of the houses, my mortgage was approved. I couldn't believe that was possible. Thank you Megan for all your quick responses and understanding, you and the whole team at Whitegate West Derby rockPositiveResponsiveness, Quality, Professionalism, Value

Whitegates west derby are a extremely welcoming place to go to. Highly recommended . Staff are polite,courteous and very professional always returning calls promptly and keeping you up to date with your buying or selling. Megan Davies has been such a big help during my search for a mortgage, getting me the best possible mortage to suit my needs. Megan is very professional and keeps in touch regularly, explaining everything in detail to me throughout the process,going above and beyond for me personally... Megan you are a star. We are in the process of completing our move with whitegates and would fully recommend them .PositiveResponsiveness, Quality, Professionalism, Value

A smooth and simple transition into our new home, thanks to Spencer who was professional and dealt with all of our problems. Would recommend this place to anyone, landlords and tenants alike.PositiveResponsiveness, Quality, Professionalism, Value