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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Hi Thank you very much for your feedback Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Elizabeth, your 5 star review is appreciated!

5.00 /5

Props to Richard for being very helpful and informative 🙌 …

Reply from agent

Hi Elizabeth Thanks so much for your feedback about Richard I will share this with him and the rest of the team. Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Ongoing 10/08/21 Thanks to Rebecca for her prompt and efficient reminders for the handling of compliance certificates and maintenance requirements for the ongoing let. Latest tenancy agreement handled for me promptly and efficiently by Jonathan Kavhiza . Part of a continuation of 19 years quality service representing both me and my tenants. 21/04/21 Whitegates have handled a property for me for the last 17 years. They have provided efficient vetting of tenants, inspections, meter reads, prompt rent payments and reminders for gas inspections. Altogether a good service from approachable professional people. Thanks to all - Doug Rankin

Reply from agent

Thank you for your review - it is greatly appreciated by the team.

5.00 /5

Recently signed my new tenancy agreement with the help of Jonathan, really quick and efficient with getting documents to me and the same with signing. Thank you Johnathan. Have also been dealing with Rebecca & Melanie for various other things, everyone is very professional and quick to help and advise.

Reply from agent

Hi Paige, thanks so much for your review on Jonathan we really appreciate this

5.00 /5

Having dealt with Spencer and Rebecca I can say that Whitegates West Derby has a professional and very dedicated team. Spencer was very helpful and did his best to facilitate the process. After moving in, I’ve had few questions and points to report which Rebecca got sorted. 5 stars.

Reply from agent

Hi thank you so much for your feedback regarding our lettings team. we will certainly pass this on to them.We appreciate your feedback.

5.00 /5

I was nervous attending this viewing and on meeting Richard was immediately put at ease. Nothing was too much trouble for Richard and was obviously well prepared for the viewing. He provided all the information I needed. Thanks Richard.

Reply from agent

Hi John, Thank you for your 5 Star review and kind comments, I will be sure to inform Richard Chris Mcgowan Area Manager

5.00 /5

Just wanted to thank Kelly who's been a Gem to work with during our move. Really nice & professional + she answered any questions we had as soon as we asked and updated us regularly. She literally made this whole process as easy as it could have been for us so thanks again Kelly 🙌🏽 …

Reply from agent

Dear Denis, Thank you very much for your review and the feedback about Kelly , we really appreciate this. I will certainly share this with her and the wider team. It is fantastic when people take the time to share their positive experiences on line. Thank you once again. Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Went to see a lovely property today with and agent called Richard. Richard was really professional and welcoming, he made us feel at ease with us being first time buyers . Thank you Richard 🙂 …

Reply from agent

Hi , Thank you so much for your 5 Star review and lovely comments regarding richard I will be sure to inform him and the team. Thank you for taking your time out to do this :-) Chris Mcgowan Area Manager

5.00 /5

We are currently in the process of purchasing our property with Whitegates and couldnt be happier with the service we've received. Our broker is Megan Davies and she's been helpful, informative and professional from the start. We were a bit dubious about using a broker as opposed to our bank, as we didnt know what sort of fees to expect but we met with Megan anyway to find out. The service she provides is well worth the fees she charges (out of respect for her privacy I wont be specific but I will say that they are reasonable and not as pricey as you might expect). She explained the entire process to us from start to finish, she explained not only the conveyancy process but the mortgage application and re-mortgage process, and gave us a realistic timeline for completion. We were shown a comparison of rates from different lenders and weve actually ended up with a better rate than if we had just gone to our bank like we were originally going to. No query that weve had has been too much trouble for her to answer and shes just generally a lovely person to deal with. We have also dealt with Amanda who has been liasing with the seller/sellers solicitor and dealing with chasing up documents and again we couldnt be happier. Weve been kept fully informed of developments on a regular basis. Definitely recommend Megan as a broker, it was absolutely the right decision for us and her services are spot on !

Reply from agent

Hi Toni thank you so much for your detailed and amazing review for Megan and Amanda we really appreciate this , and look forward to progressing your house sale for you

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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