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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We were looking around in greatly presented house by Whitegates. We book an appointment a bit late due of my work. Gentleman name is Richard gadly helped us book and appointment asap. After we arrived to the property he was right outside the property waited to our arrival. He is great looking gentleman with great knowledge about property and another information about House buy process. He showed us every room and glady answered to our questions. We sorted out everything we had best experience in our life, Richard really know how to impress the customers and show us fantastic customer service experience 5/5.

Reply from agent

Balazs, Thank you for your feedback regarding Richard. I will share this with him and the rest of the team. Chris Mcgowan Area Manager

5.00 /5

As a first-time renter, the experience and help from Whitegates in Huyton have been remarkable, particularly from Katie and Jordan, they have been an absolute joy to deal with, nothing is too much trouble and their response times to questions from me ( lots of them ) have been nothing short of amazing! everything has been dealt with in a timely, friendly, and professional manner and the high standard of service received from them has been exceptional.

Reply from agent

Thank you Margaret!

5.00 /5

Excellent customer service from the sales team at Whitegates West Derby branch. We have been particularly impressed with Ross, Richard and Aidan, who have been endlessly patient and helpful whilst we navigate finding a house. All three have been incredibly responsive, professional and knowledgeable and have been a pleasure to deal with. Thanks for all of your help! We appreciate it.

Reply from agent

Hi , Thank you so much for your 5 Star review and lovely comments regarding the team in west derby I will be sure to inform the team. Thank you for taking your time out to do this, we really appreciate it Chris Mcgowan Area Manager

5.00 /5

We were extremely impressed from viewing rental property to moving in day with the professional manner and patience that Kelly Millward from Whitegates West Derby dealt with us nothing was too much trouble for Kelly. She asked her colleagues to ring us with any updates if she was unable to reach her phone. Kelly helped us throughout with any queries we may have had, always getting back to us in a timely manner. Kelly made what was a stressful time for My partner and I so much easier to bear. Thank you so much for everything Kelly we as a family greatly appreciate your help in finding our perfect home. We cannot recommend Whitegates and their staff highly enough.

Reply from agent

Hello Mary, Thank you so much for this five star review. I will be sure to pass this onto Kelly Also thank you for taking your time out to do this, we really appreciate it Melanie Lettings Manager

5.00 /5

Not normally one for leaving reviews but I felt the need to as Richard white has been super helpful and provided a 10/10 service in helping me find a new property

Reply from agent

Thank you Carl for your feedback. Our aim is make the route to buying and selling a home and stress free as possible. Your review is greatly appreciated by the team.

5.00 /5

I am a landlord and Whitegates has been managing my properties for the last couple of years. I have received very good service from the team. Rebecca, Melanie and Jonathan have been dealing with issues with my tenants and repairs. They are … More

Reply from agent

Hi thanks so much for your kind words. We really do appreciate this regarding our lettings team Whitegates

5.00 /5

Ongoing 10/08/21 Thanks to Rebecca for her prompt and efficient reminders for the handling of compliance certificates and maintenance requirements for the ongoing let. Latest tenancy agreement handled for me promptly and efficiently by Jonathan Kavhiza . Part of a continuation of 19 years quality service representing both me and my tenants. 21/04/21 Whitegates have handled a property for me for the last 17 years. They have provided efficient vetting of tenants, inspections, meter reads, prompt rent payments and reminders for gas inspections. Altogether a good service from approachable professional people. Thanks to all - Doug Rankin

Reply from agent

Thank you for your review - it is greatly appreciated by the team.

5.00 /5

Just completed a buying as a first time buyer. Impressed to have completed around 1 month from vendor accepting our offer. Thanks Richard for coordinating and fast responses as always !!

Reply from agent

Thank you Wai Sum Cheng, we really appreciate the feed back for our staff.

5.00 /5

Great estate agents, quick and professional. Richard was very good and helpful with our viewing and quickly agreeing a sale

Reply from agent

Hi Jamie, Thank you for taking the time to leave a google review for our team and the service that he has provided !

5.00 /5

Richard shown me round the property I viewed. I found him polit and professional at all times.

Reply from agent

Thank you for your kind review of our team member

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

Our team

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