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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Cannot thank Megan enough for all the help, advice and support she gave us for our first property purchase! Extremly professional, kind and made the experience very personal for us. She saved us so must stress and made everything so much easier. Highly recommend her to anyone :) Thanks so much Megan :) Christella & Adam

Reply from agent

Hi christella and adam , thanks so much for your kind words regarding Megan. we really do appreciate this

5.00 /5

Whitegates west Derby have gone above and beyond their call of duty in helping me and my family secure a tenancy for my disable daughter , we were helped greatly and navigated through the process with such professionalism , enthusiasm and kindness by James O’conner and Kelly Millward nothing was too much trouble for the them ,they were so fast to respond to any queries or concerns that we had and came up with all the solutions , both James and Kelly are nothing short of outstanding and I can’t praise them enough for what they have done for us ! A truly dedicated team , they really know their business and are a credit to the company , with the experience that we had I wouldn’t hesitate to recommend Whitegates West Derby to anyone needing an agent to deal with a property matter and with James and Kelly they couldn’t be in better hands ! 10/10 , superb ! Darren Jones

Reply from agent

Hi Darren thanks so much for leaving this wonderful review regarding our lettings team we really appreciate this

5.00 /5

Megan Davies helped my partner and I with sorting a mortgage for our first home. While the process is not yet completed, the service so far has been excellent. Megan has always been quick to get back in touch with any queries we’ve got, and did a lot of the leg work without either my partner or I needing to be there, saving us a lot of valuable time in what can be a stressful journey. Thank you Megan!

Reply from agent

Hi john thanks for your review ! we really do appreciate this feedback and will pass on your kind words to megan.

5.00 /5

Richard showed me round an interesting property this afternoon in Huyton. Friendly, knowledgeable and professional - hope to see many more properties with him! Good luck 👍 …

Reply from agent

Hi Ben, Thank you for the review regarding Richard. We hope to see you again too. Chris Mcgowan Area Manager

5.00 /5

I've been so fortunate to have dealings with Bernie ,Joe and the lovely Caitlin fr om the first meeting with Bernie this team has guided me through the process of selling my mum's home Every step of the way they kept me informed and Caitlin was so professional even when i kept cutting her off with my hands free .When i had any queries as soon as i raised them Caitlin would address it straight away and have an answer to my queries as soon as she could .Congratulations Caitlin you are a credit to this branch and you will go far .

Reply from agent

Hi thank you so much for your feedback regarding your staff. we will certainly pass this on to Bernie, Joe and Caitlin . We appreciate your feedback.

5.00 /5

So far so go, staff are very friendly and professional...just hope the house now sells! 6.4.21 update: house sale has now fallen through twice, due to no fault of Whitegates, but staff are still working hard to get viewings and we're still hoping! :)

Reply from agent

Hi thank you so much for your feedback we will certainly pass this on to our staff and look foward to selling your home :-)

5.00 /5

Couldn’t fault the service I received from whitegates I had a property I wanted to rent out and everything was dealt with so quickly and efficiently Kelly kept me up to date regularly and nothing was too much trouble

Reply from agent

Dear Jacqueline Thank you very much for your review and the feedback about Kelly I will certainly share this with her and the rest of the team. It is brilliant when people take the time to share their positive experiences on line. Thank you again Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Used whitegates for a purchase and continue to use them to let our property and couldn't fault the service, continuous contact with Mel very professional and she is very knowledgeable, gets back to you straight away and always resolves any issues, has helped our decision in continuing with whitegates for another 12months

Reply from agent

Dear Kelly Thank you very much for your review and the feedback about Mel I will certainly share this with her and the rest of the team. It is brilliant when people take the time to share their positive experiences on line. Thank you again Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

From start the start all staff have been great quick to reply and extremely friendly. Megan has been amazing and helped out massively greatly team great service

Reply from agent

Thank you for your review regarding Megan we really appreciate this !

5.00 /5

Brilliant service again from Whitegates West Derby regarding managing my property Rebecca has been fantastic with handling all matters concerning the letting and resolving any issues

Reply from agent

Thank you for your honest review.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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