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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Kelly went above and beyond helping me out, I can't thank her enough, brilliant estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hello Megan, your kind words regarding Kelly is amazing! I will be sure to pass this over to her! Thank you.

5.00 /5

Went to view a house today richard showed us round the house then gave us some time to talk he was very helpful with questions even when put on the spot! Thanks Richard.PositiveProfessionalism

Reply from agent

Hi Michael Thank you very much for your feedback about richard I will share this with him and the rest of the team. Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

I’ve found many letting agents really difficult to work with, and to take lots of time over everything but Whitegates were fast, efficient and always gave really quick and useful responses. Our agent was Kelly, and she has been brilliant throughout the process, from viewing all the way through to moving in and beyond - it has been such a positive experience for us moving into our first proper home together and we couldn’t be more grateful.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Andrew Thank you very much for your review and the feedback about Kelly I will certainly share this with her and the wider team. It is fantastic when people take the time to share their positive experiences on line. Thank you once again. Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

My mum recently bought a house from Whitegates and both Amanda and Caitlin were absolutely wonderful and helped and supported her with the purchase every step of the way.PositiveResponsiveness, Professionalism

Reply from agent

Hi Alica Thank you very much for your feedback about Caitlin and amanda I will share this with them and the rest of the team. Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

I booked several viewings and White Gate was the first to respond. A lady called Caitlin was very reponsive to book my initial viewing request. A gentleman named Richard was very professional showing us around the house, well-prepared for questions and knowledgable about the house. The communication after was also really good. It was a very pleasant experience overall and thank you for ensuring a smooth and stress-free process.PositiveQuality, Professionalism

Reply from agent

Hi Kenny Thanks so much for your feedback about Richard and Caitlin I will share this with them and the rest of the team. We hope you are very happy in your new home. Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

I viewed a house today, I met Richard at the property he was really friendly and answered all my questions honest and professionally. Thank you Richard!PositiveProfessionalism

Reply from agent

Hi Lisa Thank you for taking the time to leave your review, im pleased to hear that you were impressed with Richard and will be sure to let him know Thanks Chris Mcgowan Area Manager

5.00 /5

I have been dealing with the lovely Caitlin from the point of booking the viewing for what is soon to be our forever home! Caitlin has been amazing from the get go and has been so understanding of how stressful things are in the current market (and has had to put up with so many phone calls from me!). She always replies to emails promptly and is always ready to help. My experience with Whitegates West Derby so far has been all a stressed first time buyer could ask for, thanks Caitlin!

Reply from agent

Hi Katie, thanks so much for your wonderful review regarding caitlin we really appreciate this .

5.00 /5

We were looking around in greatly presented house by Whitegates. We book an appointment a bit late due of my work. Gentleman name is Richard gadly helped us book and appointment asap. After we arrived to the property he was right outside the property waited to our arrival. He is great looking gentleman with great knowledge about property and another information about House buy process. He showed us every room and glady answered to our questions. We sorted out everything we had best experience in our life, Richard really know how to impress the customers and show us fantastic customer service experience 5/5.

Reply from agent

Balazs, Thank you for your feedback regarding Richard. I will share this with him and the rest of the team. Chris Mcgowan Area Manager

5.00 /5

As a first-time renter, the experience and help from Whitegates in Huyton have been remarkable, particularly from Katie and Jordan, they have been an absolute joy to deal with, nothing is too much trouble and their response times to questions from me ( lots of them ) have been nothing short of amazing! everything has been dealt with in a timely, friendly, and professional manner and the high standard of service received from them has been exceptional.

Reply from agent

Thank you Margaret!

5.00 /5

We were extremely impressed from viewing rental property to moving in day with the professional manner and patience that Kelly Millward from Whitegates West Derby dealt with us nothing was too much trouble for Kelly. She asked her colleagues to ring us with any updates if she was unable to reach her phone. Kelly helped us throughout with any queries we may have had, always getting back to us in a timely manner. Kelly made what was a stressful time for My partner and I so much easier to bear. Thank you so much for everything Kelly we as a family greatly appreciate your help in finding our perfect home. We cannot recommend Whitegates and their staff highly enough.

Reply from agent

Hello Mary, Thank you so much for this five star review. I will be sure to pass this onto Kelly Also thank you for taking your time out to do this, we really appreciate it Melanie Lettings Manager

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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