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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Had a great time in a viewing today wih one of the agents Joseph Harding. Although he appeared misleadingly younger on age from other agents, he proved to be quite a salesman! Professional, responsive to my comments, understood my concerns about the property and took the extra mile to explain additional services the agency offered. I am sure he will be running his own office/branch in a few years. Very pleased and extra stars for the personalised service! Go LJMU Alumni!

Reply from agent

Hi Thank you for your fantastic feedback for joseph we will certainly pass this on and appreciate the feedback

5.00 /5

Kelly M was so helpful and made the process of us getting our new house amazing couldn’t recommend her enough 🥰 thanks again x …

Reply from agent

Dear Demi Thank you very much for your review and the feedback about Kelly I will certainly share this with her and the wider team. It is fantastic when people take the time to share their positive experiences on line. Thank you once again. Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Incredible service! James is fantastic and very helpful and very fast turn around. Highly recommended.

Reply from agent

Hi Liam , thank you so much for your feedback regarding James. we will certainly pass this on to him. We appreciate your feedback.

5.00 /5

First time I've used Whitegates to sell a property, but it won't be the last. My contact Caitlin Suleyman is ultra professional, very responsive and quick to pass on information and deal with queries. To be honest, I've had a positive reaction from the rest of Caitlin's colleagues too, so I'm confident that my property sale is in safe and professional hands.

Reply from agent

John, Thank you for your kind words regarding Caitlin and the rest of the team. Looking forward to hearing from you again soon. Chris Mcgowan Area manager

5.00 /5

Recently had a small issue regarding property that I have leased out for a number of years with Whitegates. A quick email to Melanie (Ryan) in the lettings Dept and the problem was quickly, courteously and professionally resolved. A pleasure to do business with all at the Agency.

Reply from agent

Hi David Thank you for your 5 Star review and kind comments, I will be sure to inform Melanie Chris Mcgowan Area Manager

5.00 /5

I really cannot fault Whitegates estate agents, West Derby, Liverpool. Caitlin Suleyman, Bernadette Connolly, Megan Davies, Lucy Noble and Joseph Harding have looked after me with such kindness and professionalism. The level of service provided from all of the staff is second to none and I'm so glad I chose Whitegates to sell my property. I will not hesitate to use them again and I can wholeheartedly recommend them.

Reply from agent

Hi kurt thank you so much for your kind comments regarding our staff at west derby we really do appreciate this

5.00 /5

Selling a House is recognised as being stressful, however, my very recent experience with Whitegates Estate Agents, West Derby, certainly helped to destress this operation. Caitlin Suleyman was my main contact and kept us informed of all activities on a day to day basis, which resulted in a smooth and successful Sale. Of course there were a few unexpected turns from prospective Buyers, but Caitlin dealt with these in a highly professional, courteous, and timely manner. Many thanks also due to Gail Roberts and Bernie for their help and expertise. This is the 3rd time we've used Whitegates West Derby, and we would highly recommend this professional and dedicated team.

Reply from agent

Hi Elizabeth Thanks so much for your feedback about Caitlin I will share this with her and the rest of the team. Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Caitlin is a very polite and professional young women. She always replies very quickly with answers to my queries. And I looking forward to a smooth completion of my purchase. I would highly recommend all the staff at Whitegates Estate Agency

Reply from agent

Hi thank you so much for your feedback regarding Caitlin. we will certainly pass this on to her. We appreciate your feedback.

5.00 /5

Excellent customer service from the sales team at Whitegates West Derby branch. We have been particularly impressed with Ross, Richard and Aidan, who have been endlessly patient and helpful whilst we navigate finding a house. All three have been incredibly responsive, professional and knowledgeable and have been a pleasure to deal with. Thanks for all of your help! We appreciate it.

Reply from agent

Hi , Thank you so much for your 5 Star review and lovely comments regarding the team in west derby I will be sure to inform the team. Thank you for taking your time out to do this, we really appreciate it Chris Mcgowan Area Manager

5.00 /5

I am a landlord and Whitegates has been managing my properties for the last couple of years. I have received very good service from the team. Rebecca, Melanie and Jonathan have been dealing with issues with my tenants and repairs. They are always very friendly and approachable and have sorted out any concerns promptly. I most recently worked with Jordan who was very friendly and efficient getting my latest property rented and he kept me updated throughout the process.

Reply from agent

Hi thanks so much for your kind words. We really do appreciate this regarding our lettings team Whitegates

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

Our team

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