Just wanted to thank Kelly who's been a Gem to work with during our move. Really nice & professional + she answered any questions we had as soon as we asked and updated us regularly. She literally made this whole process as easy as it could have been for us so thanks again Kelly 🙌🏽PositiveResponsiveness, Quality, Professionalism
I viewed a house earlier today and Richard from the Sales team escorted me around the property. Richard was by far the best agent I have dealt with, so welcoming, professional and helpful.PositiveProfessionalism
I would like to say a big thank you to Richard White. He recently showed us around a property. I have viewed a lot of properties recently with different estate agents however Richard made me and my girlfriend feel very welcome. He had excellent customer service skills and was very knowledgeable about the property. He was able to answer all questions we had and managed our expectations about next steps. He really is a credit to whitegates.PositiveQuality, Professionalism
The lovely Richard showed us around the property and was very helpful and professional and answered all the questions we had.PositiveQuality, Professionalism
I have rented the property i live in for about 17yrs, Whitegates have always been amazing if i have had any concerns or Issues, Melanie Ryan has been fantastic, with something i was concerned about, she spoke to my landlord who also was fantastic, thank you once again for all your help past and present.PositiveResponsiveness
Recently had a small issue regarding property that I have leased out for a number of years with Whitegates. A quick email to Melanie (Ryan) in the lettings Dept and the problem was quickly, courteously and professionally resolved. A pleasure to do business with all at the Agency.PositiveResponsiveness, Quality, Professionalism
I have had a great experience in dealing with White Gates West Derby, Caitlin and Megan have been very professional and helpful.PositiveProfessionalism
I have bought with Whitegates and Caitlin Suleyman, It has been a quality service very informative whilst asking about the property, Caitlin has kept me up to date and also guided us through the purchase, aswell as anything I’ve needed advice and help.PositiveQuality
Excellent customer experience as a potential buyer
Excellent customer service from Whitegates Especially Richard who showed us round a property we were interested in. Full of local knowledge and information about property and any questions he could not answer there he found out the information for us.
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74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12
At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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