I use Whitegates to rent my property and have been very impressed with the thoroughness of their processes and the detail in their update emails. Special mention to Jordan who has been working on the case and has been great at responding to queries quickly and helpfully.
Excellent customer service from Whitegates Especially Richard who showed us round a property we were interested in. Full of local knowledge and information about property and any questions he could not answer there he found out the information for us.
Very happy to have chosen Whitegates to deal with sale of our house. Have been dealing with Caitlin Suleyman and have been kept in the loop at all times for all transactions. ThanksPositiveResponsiveness
Richard showed myself and my parents around a particular property and made us feel comfortable and at ease. Super helpful and professional when showing us around, as well as giving insightful advice. Very happy with the service given!PositiveProfessionalism
I have recently dealt with Aidan Nesbitt who I am aware is new to Whitegates West Derby. He was so helpful in arranging a viewing on a property we were interested in. He also provided his contact information for us to get in touch directly if we needed anything further so really took ownership. Me and my boyfriend have been looking for a property for a long time and it’s the first time I have felt that someone within the estate agents really wanted to help us find our first home. Thank you so much!PositiveResponsiveness, Quality, Professionalism
We are only in the process of viewing properties. Richard from the West Derby branch was very helpful, polite and professional. Thank you.PositiveResponsiveness, Professionalism
Richard showed us around. He was slightly late but was friendly and helpful. He was knowledgeable about the local area and the property. Great service from Richard.PositiveQuality, Professionalism
I was nervous attending this viewing and on meeting Richard was immediately put at ease. Nothing was too much trouble for Richard and was obviously well prepared for the viewing. He provided all the information I needed. Thanks Richard.PositiveResponsiveness, Quality, Professionalism, Value
I viewed a property yesterday evening with Richard. He was very professional, friendly and polite throughout the viewing. I would be delighted to be shown a property by Richard in the future. He is a credit to Whitegates West Derby!PositiveProfessionalism
First time I've used Whitegates to sell a property, but it won't be the last. My contact Caitlin Suleyman is ultra professional, very responsive and quick to pass on information and deal with queries. To be honest, I've had a positive reaction from the rest of Caitlin's colleagues too, so I'm confident that my property sale is in safe and professional hands.PositiveResponsiveness, Quality, Professionalism, Value
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74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12
At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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No marketing information available