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Grey & Co Estate Agents - Wembley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Terrible estate agent. We bought a house through them and just after we moved in the alarm started going off. I have an autistic daughter who is very sound sensitive so it was a nightmare. We were not given a code for the alarm. I rang Chris multiple times but was ignored or my calls were cancelled. He then turned off his phone and didn’t reply. This was not the only thing either. Avoid this place

1.00 /5

This grey & co agency is fraud with me, my holding deposit taking nd not given home nd not given holding money... this company is very very very bed...

1.00 /5

Cheater company try to make money by raising dispute. Never go with this broker.

Reply from agent

Thank you Brija for taking the time to leave a review. I am sorry that you feel that we have cheated you by raising a dispute over your deposit deductions. Unfortunately, end of tenancy negotiations are often the most contentious part of a tenancy and all parties can often come out of the experience feeling disappointed. I know that you tried your best to return the property as well as you could, but that didn't meet the obligations set out in your tenancy agreement. I can assure you that we did not profit from any of the deductions from your deposit they went straight to the landlord to cover the costs born e by him to put the property back into the condition in which it was given to you, subject to fair wear and tear.

1.00 /5

Was saying no properties in search area despite having passed a sign on a house for sale

1.00 /5

Never been so insulted in my life. I casually mentioned that I was moving into the area for a new appointment. Despite having a monthly income of nearly 7 times the rental price, able to provide references and financial standing I was still asked to provide a home owner guarantee. Thoroughly disgusted.

Reply from agent

Thank you for your review Maxi. You stated that you are going to be starting a new job which has a probationary period. As you are aware we work to protect the interest of our Landlords against any potential risk of financial losses. Our policy is clear that in this circumstance we need to have a guarantor.

1.00 /5

Enquired about an apartment with Crown Estate Agents and got a voicemail to phone in if i still wanted to rent this property, just for them to take it off of every property website and tell me they don't have the property.

1.00 /5

Really disappointed in their service. I contacted as a landlord with a property to let out as they had an identical property up and claimed they had a list of interested applicants that would be very interested in mine. They said they couldn't deal with my query immediately but that someone would call me first thing Monday. I never heard from them. If they treat prospective tenants in the same way I think the chances are you'd lose decent applicants just though poor communication. Would not trust these guys to pass the right messages on at the right point in time. (Basically their main job)

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Address

604 High Road, Wembley, Middlesex, HA0 2AF, South East, UK, HA0

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