Rude and unprofessional.

They don’t care about tenants

Unprofessional & disappointing service. Arranged for a valuation & decided to get my house on the market with Crown as it all sounded positive. I called into the local branch & dropped off my keys so they could do my viewings. Two weeks later I’d heard nothing from them so I rang them & they were almost surprised & didn’t have any details regarding my property. No appologies, just explained they would send out the paperwork for me to sign. It never arrived. I arranged to collect my keys from the branch & they asked why!!!! Almost 3 weeks wasted. Absolutely useless company and quite shocking really how bad customer service was. I’ve since put my house up for sale with another company who are doing an amazing job.

We put a starting offer on a house in Ryhill sent all the necessary documents got an email to say they had sent an email to the vendor Telephoned them following Monday to be told she had received an email from the vendor to remove the the property off the market no more viewing’s no more offers To find out today the property was sold subject to contract We have not received any communication to say it was back on the market or we’d even been out bidded like Rhonda said she would do NOT HAPPY IN ANYWAY SHAPE OR FORM If you could give half a star then that’s what I give them

Very bad. They just rent to anyone from any landlord. If you ask them for help, expect nothing. Just be aware, there are so many better estate agents in town, that show care and consideration on who they let to.

Happened at the Castleford branch but I can see that chris is also rude to other members of the public went in to ask him if he could ring a taxi really grumpy and rang one with attitude and then when I went back in because I was stranded in a different city he was just like you will just have to go and wait for it then completely heartless could of froze should be sacked I hope he is soon.

I had to ring multiple times to get an application, and still didn’t receive it and no apology for the terrible service.

Absolutely shocking service! Avoid at all costs. No updates & having to chase constantly, not sure what we are paying for!!! If I could do 0 star I would!!!

Terrible estate agent. We bought a house through them and just after we moved in the alarm started going off. I have an autistic daughter who is very sound sensitive so it was a nightmare. We were not given a code for the alarm. I rang Chris multiple times but was ignored or my calls were cancelled. He then turned off his phone and didn’t reply. This was not the only thing either. Avoid this place