Hello Ghost and thank you for taking the time to update your review from 5* to 1*. I understand at the commencement of the transaction you were very happy. I also understand that when a tenant doesn't get all of their deposit back at the … More

Dear Jose, thank you for taking the time to leave us a review, it would be beneficial for us to know why you have left us a one star review. This will allow us to improve our services in the area that you obviously feel that we have let you down. You can email me directly on abigailgrey@greyandco.co.uk if you prefer or you can respond on here. I do hope to hear from you soon. Regards, Abigail Grey

Dear Ciocan Vasilica, At Grey & Co we appreciate all feedback both positive and negative to help us improve our customer experience. Kindly let us have the background to your feedback so that we can understand what has happened in respect to the service you have received. Abigail Grey Managing Director

Dear D Hughes, I am very sorry to hear about you have been having issues. Do you reside in a property that we rent out, as your name is not showing on our data base? Please email me on abigailgrey@greyandco.co.uk and I will urgently look into this as we respond to maintenance issues as a priority and I am very alarmed to hear about the poor response to your issues. I urgently await your email to put right the problems experienced. Yours sincerely Abigail Grey Director

Dear Mr Poleac, We have no record of you on our database, if you have an issue with Grey & Co we would appreciate the opportunity to comment or put your problem right. Regards Grey & Co