Who why when follow up your calls

Tamar was one of the worst agents I have dealt with. Talked down at us and was with attitude. I have asked to remind us when the property was available she told me to look again at rightmove, as she can't remember as was too busy with other properties. Came to show property unprepaired, why to bother when there is such high demand for rental properties, will be taken anyway

Despite the covid pandemic, this appalling estate agent insisted on charging the full amount when all they did was take some external pictures and put the house online. They did no viewings, took no internal photos, got the price wrong and were very rude. Having done my own viewing and accepted an offer I then had to do all the work with the solicitors as my buyer refused to deal with them as they were rude to them as well. Curchods are a dreadful estate agent, exceptionally rude and I would avoid them like the plague. Shame I can't give them 0 stars as this is all they are worth. And this was all with Warren, an experienced sales manager.NegativeResponsiveness, Quality, Professionalism, Value

Exceptionally disappointing service and even worse results. My 1st & last experience with what I wrongly thought was a premium estate agent.

Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Very very poor experience with Felice, highly unprofessional and rude. Made us feel very belittled as if we didn’t meet their expectations or weren’t good enough to rent a property even though we earn well over the needed amount and requirements. I have worked in the property industry myself as a senior negotiator and I have never spoken to anybody or asked such rude personal questions the way Felice did, I wouldn’t dream of it! We won’t be renting or buying any properties through this awful company I’d avoid it if you can!!

Very very poor experience with Felice, highly unprofessional and rude. Made us feel very belittled as if we didn’t meet their expectations or weren’t good enough to rent a property even though we earn well over the needed amount and requirements. I have worked in the property industry myself as a senior negotiator and I have never spoken to anybody or asked such rude personal questions the way Felice did, I wouldn’t dream of it! We won’t be renting or buying any properties through this awful company I’d avoid it if you can!!

Nothing, we had the rudest most obnoxious estate agent show us (I say show us but he stood down stairs huffing and puffing because we were 10min late, with all the temp traffic lights and road closures) told us he had 6min... 6min to show us a £800,000 house, even though we were massively interested we wouldn’t deal with this company again lol absolute joke.

Very unhappy with the deal.Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house.We feel cheated !!!