Avoid Perry Bishop at all costs. Our experience with this agency was appalling. We asked them face to face why the previous sale on the property had fallen through, and they deliberately chose to omit the actual reason — that the house had spray foam insulation and was therefore unmortgageable. This blatant lack of transparency turned the entire buying process into a nightmare, caused huge stress, and ended up costing us thousands of pounds more than it should have. We were forced to escalate the matter to the Estate Agents Ombudsman, who investigated and ruled in our favour. Perry Bishop now has a formal ruling against them for their conduct — which says everything you need to know. Buying a home is stressful enough without being misled by the very people who are supposed to act with professionalism and integrity. Perry Bishop failed on both counts. If you value honesty, transparency, and basic competence, I strongly urge you to look elsewhere. Although our experience occurred two years ago, I’ve since heard of similar issues including the failure to disclose important property information with potentially long-term consequences. Unfortunately, it seems their practices have not improved.

I contacted PB to view one property, I chased to find out when the viewing would be to which no one responded. Julie then contacted me to say she'd been waiting outside and I didn't show (hard to do without communicating an appointment and not responding to my email). No apology or reasoning I decided to not pursue this property. Two weeks later another property becomes available (through PB, but I thought I'd start again), I contacted them about the property, Julie then emailed to say a completely different property is available and booked me in to view that one 🤦 I emailed to say that's not the one I wanted to view to which she said they're similar. She made two viewings for both properties for some reason and didn't communicate this to me after completely ignoring my request. Later I then find out I haven't turned up to a viewing I didn't know about. They then had the cheek to moan about me to the buyer. Hard work, poor communication, unorganised, unhelpful and unfriendly. Go to Hunter French instead!

To say our time was wasted is an understatement. Calling people with good money, just to use their more than generous offer to drive the price up and discriminate against interested parties who are not cash only buyers! Not only that one …

Pushy, deceitful (watch out, they will try and rush you to make an offer and a survey), continued to advertise the property behind our back (the for sale sign was still outside the property when we were told it was marked as STC) and we are …