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Perry Bishop - Tetbury

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1.00 /5

To say our time was wasted is an understatement. Calling people with good money, just to use their more than generous offer to drive the price up and discriminate against interested parties who are not cash only buyers! Not only that one of them was condescending and talked to us like we were children. They knew the interest was there and yet they tell you. "Your offer is declined!" "You're not the right buyer for the house or our clients circumstances" (this is people who already have a house mind you so why they can't help out buyers is beyond me) "It's not about the money" the agent said! And yet they turn away good money! And then if that wasn't bad enough. I am then told they didn't say that!!! I burst into tears I was so upset. I felt like we had been discriminated against and I am heartbroken. We have never been treated so badly. And I had made it more than clear that I wanted the house in question. That is was the only one I was interested in. And they knew from the start. But it seemed to be more and more clear, that they were just waiting to say no to us. I feel humiliated and horrified. But I want to buy that house. And we wanted to establish a good relationship with the office. But we have been left to feel absolutely terrible and heartbroken, and discriminated against. Which now means that with 9 weeks left, we will most likely have nowhere to go! The agent laid it on thick about how the sale had not gone though initially and their vendor's were so heartbroken? Really? When they already have a house? How do you think I feel. As we now have nowhere to go!NegativeProfessionalism

Reply from agent

We understand how stressful purchasing a property is at the moment given the shortage of available property across the country, and the huge increase in buyers who have yet to find a suitable property. We also understand how frustrating it is when you have found your dream home, and then your bid for it is not successful. In this case we had seven viewings on the property on one day, resulting in seven offers which were presented to our clients. They chose to accept an offer from a cash buyer as they wanted a simple transaction. We wish you every success with your search for a suitable property. Sarah Benson, Residential Director

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3 Church Street, Tetbury, GL8 8JG, UK, GL8

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