Thank you for marketing our property. Once again we have been impressed with your help and effeciency. As always, all your staff seem to have our interests at heart. Anne and Mervyn Woodburn

I would like to thank the team at Perry Bishop Tetbury branch particularly Paul Bowden for the successful sale of my property and the professional service I received from initial meeting to completion. I wouldn't hesitate to recommend your agency in the future and thank you all once again. Ray W

Very helpful & prompt staff. Very effient & explained things well. Good valuation. 😎 …

Very welcoming

The service we received was very good and we were well supported in view of a difficult sale. The staff were very friendly with a personal touch which made communication very easy.

I contacted PB to view one property, I chased to find out when the viewing would be to which no one responded. Julie then contacted me to say she'd been waiting outside and I didn't show (hard to do without communicating an appointment and not responding to my email). No apology or reasoning I decided to not pursue this property. Two weeks later another property becomes available (through PB, but I thought I'd start again), I contacted them about the property, Julie then emailed to say a completely different property is available and booked me in to view that one 🤦 I emailed to say that's not the one I wanted to view to which she said they're similar. She made two viewings for both properties for some reason and didn't communicate this to me after completely ignoring my request. Later I then find out I haven't turned up to a viewing I didn't know about. They then had the cheek to moan about me to the buyer. Hard work, poor communication, unorganised, unhelpful and unfriendly. Go to Hunter French instead!

To say our time was wasted is an understatement. Calling people with good money, just to use their more than generous offer to drive the price up and discriminate against interested parties who are not cash only buyers! Not only that one of them was condescending and talked to us like we were children. They knew the interest was there and yet they tell you. "Your offer is declined!" "You're not the right buyer for the house or our clients circumstances" (this is people who already have a house mind you so why they can't help out buyers is beyond me) "It's not about the money" the agent said! And yet they turn away good money! And then if that wasn't bad enough. I am then told they didn't say that!!! I burst into tears I was so upset. I felt like we had been discriminated against and I am heartbroken. We have never been treated so badly. And I had made it more than clear that I wanted the house in question. That is was the only one I was interested in. And they knew from the start. But it seemed to be more and more clear, that they were just waiting to say no to us. I feel humiliated and horrified. But I want to buy that house. And we wanted to establish a good relationship with the office. But we have been left to feel absolutely terrible and heartbroken, and discriminated against. Which now means that with 9 weeks left, we will most likely have nowhere to go! The agent laid it on thick about how the sale had not gone though initially and their vendor's were so heartbroken? Really? When they already have a house? How do you think I feel. As we now have nowhere to go!NegativeProfessionalism

Pushy, deceitful (watch out, they will try and rush you to make an offer and a survey), continued to advertise the property behind our back (the for sale sign was still outside the property when we were told it was marked as STC) and we are of the belief that they gazumped us. We dealt with Paul Boden, who would promise one thing on the phone and then use ambiguous and vague language in the email. He then did a complete U-turn on what he had promised us on behalf of the vendor. We complained via their internal complaint procedure and they got back to us to say that "they had a very difficult vendor and therefore it was not their fault". Avoid them. Don't waste your time and money dealing with them. This estate agent is literally living up to the bad reputation the profession has. Save your money and use another estate agent. Also the property was not marketed as Grade II listed (which it is), and the photos they used in the listing are from a few years ago (the property looked nothing like it did in the photos) but we tried to ignore it.