I contacted PB to view one property, I chased to find out when the viewing would be to which no one responded. Julie then contacted me to say she'd been waiting outside and I didn't show (hard to do without communicating an appointment and not responding to my email). No apology or reasoning I decided to not pursue this property. Two weeks later another property becomes available (through PB, but I thought I'd start again), I contacted them about the property, Julie then emailed to say a completely different property is available and booked me in to view that one 🤦 I emailed to say that's not the one I wanted to view to which she said they're similar. She made two viewings for both properties for some reason and didn't communicate this to me after completely ignoring my request. Later I then find out I haven't turned up to a viewing I didn't know about. They then had the cheek to moan about me to the buyer. Hard work, poor communication, unorganised, unhelpful and unfriendly. Go to Hunter French instead!