Excellent knowledge and professionalism from Richard - customer service to an exemplary degree- truly outstanding personalised service of the highest standard. A thoroughly lovely man who clearly loves getting it absolutely right and who treats his clients with respect and kindness. People don't buy and sell their homes every day, it's a massive deal for most of us and reasons for moving are varied and sometimes complex ... and almost always highly charged emotionally! Richard is totally brilliant with people, brings a wealth of experience and expertise to the buying process and we thoroughly recommend Miles Byron without hesitation.

What can I say, from the time we met Richard when he came to value our property right through to completion, he was the epitome of professionalism. His valuation was realistic, he didn't waste ours or his time by over valuing the property just to get the instruction, which unfortunately happens way too much in this industry. His approach to marketing was first class, saving us a considerable amount of money by not using, so say professional photography, and our property was presented to the market in its best possible light, with picture quality superb and floorplans accurate. Richards communication throughout the process was flawless, he didn't waste our time with nothing phonecalls, the feedback we received was always constructive and to the point. Unlike many agents he kept this standard up throughout the process until the day of completion. He went above and beyond and I really can't recommend him highly enough. Many thanks Richard for making a potentially stressful process stress free. Good luck in the future, I have no doubt that if you keep up that standard you will become an even greater success than you already are.... Many many thanks Gavin and Jill

Richard has been the most helpful estate agent from the day I called to ask about potentially viewing the property all the way to completion. His customer service is second to none. He regularly called either with an update or simply to touch base with me. This regular contact made me feel very reassured. As a first time buyer, the process of purchasing a property was very daunting but I felt that with Richard’s guidance and advice I got there in the end. He always seemed happy to try answer my weird and wonderful questions which made me feel very supported. Thank you for the amazing service Richard!

We would 100% recommend Richard. He sold our house quickly in 1 open day. His Photo’s and Video were brilliant, he took time and went out of his way to make sure we had the best representation of our house. Richard was always easily contactable, even at weekends and evenings and offered a friendly personal service. He went out of his way to chase problems with solicitors to ensure the sale ran as smoothly as possible. We would use Richard in any future house sale and would highly recommend him to friends and family.

Whilst Richard was in the process of selling our own house, my parent’s house needed to be sold. We didn’t hesitate in using Richard for this sale too. Again,Richard sold the house very quickly on one open day and again the photos and video gave an excellent representation of my parent’s house. Richard was always contactable with good, friendly advice and would go out of his way to chase any problems. My parent’s chain fell apart but Richard sold their house again within a week. This time it completed within 6 weeks. We’re so impressed with Richard’s knowledge of the housing market and his unique, personal service. We would always use Richard in any future house sales and would 100% recommend him.

We recently sold our property with Miles Byron and would highly recommend Richard to anyone looking for an estate agent you can trust and who will keep you updated throughout. He went above and beyond to ensure the process went smoothly from marketing our property, viewings, ensuring we got the best price/buyer and answered all questions no matter how big or small. He is friendly, approachable, thoughtful and genuinely cares. Thank you again Richard 😊

Richard has been an absolute star. He has helped us find our dream home. He has supported is throughout the process not only with our purchase through him but with the sell of our property. Its such a refreshing change to find a open honest estate agent. We would recommend him to anyone! Thank you Richard we appreciate everything you have done for us over the last few months.

Working with Richard from Miles Byron was a fantastic experience. From the very first call I had with him, he was attentive, knowledgeable and extremely friendly. He went above and beyond and it felt like a real partnership. Richard has a great network of potential buyers and was able to secure the sale of my house above asking price before it had even been advertised. I would highly recommend Richard and Miles Byron if you’re either searching for a new home, or looking to sell yours.

We didn’t have a straightforward sale as our house was over 400 years old, however Richard listened to all our knowledge of the house & took on board how best to market a “quirky” house. He was exceptionally professional and very honest (hard to find in this industry) he was upfront & knew exactly how to market it correctly and found us perfect buyers. Having sold a lot of houses before I will from now on not use anyone else, the personal service was outstanding & exceptionally professional. He is a master of his trade with extraordinary knowledge !

Richard was extraordinary from the viewing. Very prepared about the property, easy to talk to and helpful about the city. During the process it was easier to speak with him than with our solicitors. He continued giving impartial advices and help liaise with the sellers solicitors when ours were ignoring us. Definetly recommend working with him!