I am a first time buyer and worked with Joanna from Butlers for the deal of my apartment. This has been the best agency i have ever worked with. High praise to Joanna… she went above and beyond to help me get my flat. If i could give 10 starts i would. Highly professional team and would recommend for everyone to use. From viewing to closing the deal 10/10 stars.
I cannot recommend Butler’s enough. They are brilliant! We had a long and at some points difficult process and the team at Butler’s were amazing throughout. We chose Butler’s to sell our flat because we got a really good feel from them straightaway. Dom came over to see the flat and spent a lot of time getting to know us and the property. We were impressed with his knowledge of the local area, the business and his genuine care for his clients. We knew our property would be in good hands and we weren’t disappointed. We were impressed with the marketing and the strategy put forward and soon began to get lots of viewings. Hayleigh handled most of our viewings and was brilliant at keeping us updated and chasing for feedback from potential buyers. Once we had accepted an offer, we worked with Joanna. She has been exceptional during this process. We actually don’t think we would have got through it without her! She spoke to us daily, even on her day off, and offered advice, knowledge and a friendly ear when things got stressful. She went above and beyond what was required and should definitely add solicitor and therapist to her cv! We would have been lost without her and she made the whole process a lot easier. We cannot thank her enough. Choosing Butler’s was the best decision we made.
It was really great experience with butlers estates limited. specially Tom attended us very respectfully and He responded so quickly to my questions and explained things very nicely it was really great I would highly recommend butlers 👍🏻👍🏻 …
Excellent service. All staff were so helpful and more like friends than an agency.
We recently sold our house in SM1 with Butler's and would recommend them. They demonstrated good local knowledge and a thought out pricing and sales strategy. They were also able to get everything done to list the property and book viewings quickly, and followed through on everything they said they would. Our sale was mainly handled by Joanna, who was very responsive, reassuring, strategic and assertive when needed when other parts of the chain were being difficult. Her approach made a stressful experience much more manageable. Other members of the team we dealt with were also helpful and professional throughout.
Dominic, Joanna, Hayleigh and the sales team at Butler's are the best I have worked with during the process of selling my property in SM2 this year. Knowledgeable, smart, friendly, clear and straight communicators, I would HIGHLY recommend them and definitely use them in the future. Excellent service. Thanks Butler's!
Excellent service. Kept me fully updated throughout our sale. Very friendly and knowledgeable. Quick and efficient staff that genuinely care. 5*
If you want to be treated with respect and you want proactivity and honest responses then Butlers and all the staff will deliver this in abundance. We experienced an incredibly long, drawn out sale of a property due to the inefficiency and complete lack of competence of a number of solicitors and managing agents involved in our transaction. Throughout the whole process Dominic, Joanna and Hayley, without fail, did more to keep us informed than any of the other parties. Butlers truly are the ‘thoughtful’ agents they say they are. Lovely people who genuinely care and know the true meaning of excellent customer service. I wouldn’t use anyone else.
Outstanding service from a fantastic, friendly, communicative and knowledgeable team. The best sales experience I've had to date. How estate agency should be. Highly recommend.
Honestly can’t recommend Butlers enough, Dom and the team are fantastic! From the moment Dom first come round, we knew he was the right person to trust in selling our property. We were sold on his vision, his values and felt his approachable and friendly style was refreshing in the estate agent industry when compared to others we’d encountered. Needless to say, with Dom’s hands on approach and his helpful and hardworking team – we sold our property and we couldn’t praise Butlers enough. Would highly recommend them to friends and family and we’ll definitely use them again.
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18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1
Website:
http://butlershomes.co.ukButler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.
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