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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We appointed Butler's to sell our home in Sutton and are very glad we did! From start to end they were brilliant. Attentive, friendly, and able to negotiate well with potential buyers. The whole team was fantastic. I cannot recommend them enough.

5.00 /5

We recently sold our flat in Jan-25 through Butlers, the team were attentive and really helpful through the process, following up with the buyer and ourselves to help keep on top of the sale. I'd like to give a shout out to Dom whose first impression sold us on using Butlers earlier in 2024 and I hope that he is proud of team he has created. Hayleigh & Hannah have been amazing support throughout with managing communication and updating our online portal. They've both been forth coming, letting us know if they are on annual leave and who will be covering which helped as our sale carried through the summer holidays and Christmas. Joanna & Oscar have also been really helpful whenever Hayleigh & Hannah have been unavailable! All in all, I would highly recommend getting in touch with Butler's Estate agents if you are either looking to buy or sell as they are a excellent team!

5.00 /5

I used Butlers to sell my property in Sutton. After reviewing 5 different estate agents in the area, I chose Butlers for the service they offer. It was a fantastic experience throughout with a great use of modern technology with a blend of personal touch. I’m very happy with my choice.

5.00 /5

I recently sold a property through Butler's in 2024. They were professional throughout and would strongly recommend them rather than the bigger named firms operating in the area. Ours wasn't a straightforward sale (due to the questionable working practices of the buyer's conveyancer) and this is where a good estate agent is worth their fee: Hayleigh from Butler's did a fantastic job of keeping everything on track. I'll likely work with them again in future.

5.00 /5

Highly recommend Butlers! Best agents in the area. Since meeting Dom, Joanna and the team early this year, we knew we would be in safe hands navigating the sale of our mums property, with the challenge of not living in the UK. The whole process and service was seamless to being kept up to date, advice provided and the interaction during exchange and completion was the best. The selling of the property didn’t feel transactional and Butlers really does care about the property, seller and buyer to get the best possible outcome. Butlers handled our sale with understanding, empathy and care, which was and is appreciated. Butlers really does demonstrate the values that Dom talked about which makes them a standout agent, and would highly recommend them.

5.00 /5

I honestly cannot rate Butlers enough. Through no fault of theirs, ours was a challenging sale but they were thorough, helpful and got us through it. I have no hesitation in recommending their services.

5.00 /5

I cannot recommend Butler’s enough. They are brilliant! We had a long and at some points difficult process and the team at Butler’s were amazing throughout. We chose Butler’s to sell our flat because we got a really good feel from them straightaway. Dom came over to see the flat and spent a lot of time getting to know us and the property. We were impressed with his knowledge of the local area, the business and his genuine care for his clients. We knew our property would be in good hands and we weren’t disappointed. We were impressed with the marketing and the strategy put forward and soon began to get lots of viewings. Hayleigh handled most of our viewings and was brilliant at keeping us updated and chasing for feedback from potential buyers. Once we had accepted an offer, we worked with Joanna. She has been exceptional during this process. We actually don’t think we would have got through it without her! She spoke to us daily, even on her day off, and offered advice, knowledge and a friendly ear when things got stressful. She went above and beyond what was required and should definitely add solicitor and therapist to her cv! We would have been lost without her and she made the whole process a lot easier. We cannot thank her enough. Choosing Butler’s was the best decision we made.

5.00 /5

I am a first time buyer and worked with Joanna from Butlers for the deal of my apartment. This has been the best agency i have ever worked with. High praise to Joanna… she went above and beyond to help me get my flat. If i could give 10 starts i would. Highly professional team and would recommend for everyone to use. From viewing to closing the deal 10/10 stars.

5.00 /5

It was really great experience with butlers estates limited. specially Tom attended us very respectfully and He responded so quickly to my questions and explained things very nicely it was really great I would highly recommend butlers 👍🏻👍🏻 …

5.00 /5

Excellent service. All staff were so helpful and more like friends than an agency.

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available