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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Anyone thinking of selling their home, should really look no further than "Chloe Mongiovi" from 'Butlers Homes' Estate Agents. From my first enquiry, when Chloe came to view my home, I could tell there and then that this young lady was the right person to sell my house for me. She gave me some very good advice, of which I followed and helped me find the right family that fell in love with the home that I have cherished and has guided me through all of the highs and lows that go with selling a property and finding a new abode. Chloe has, in my opinion, been the 'lead co-ordinator' of the whole of our 'chain' and the one person who has really chased my buyers solicitors, of whom were dragging their heels and holding everything up, to have them fulfill their duties, as they should have days prior. I even had a call yesterday, from the 'Agents' I'm purchasing from, of whom sang Chloe's praises for being, in his words, "The Real Trojan'' that saved the day and "how fortunate I am to have had Chloe on My Team ! Chloe is an absolute credit to 'Butlers Homes' and I would highly recommend 'Her' and Butlers to anyone looking to move. I'd go as far as to say... More Fool You If You Dont Use Them !!

5.00 /5

Working with Butlers Estate Agent in Sutton - especially Dominic Butler and Liam Gallacher - was a standout experience. Their dynamic professionalism set the tone from day one, blending confidence with a subtle, almost effortless charm that made the process feel both assured and refreshingly human. Communication was exceptional, proactive, clear, and perfectly timed. I always felt informed and in control, with nothing left uncertain. Where they truly excel is in their relentless commitment to managing the sale. Dominic and Liam drove the process forward with precision, anticipating challenges and keeping every moving part aligned - never missing a beat. The Top3 reasons to choose Butlers are, their proactive, crystal-clear communication, the relentless, expert sales management, and their polished, high-performance professionalism A sharp, high-performing team I would confidently trust again.

5.00 /5

We sold our home through Butlers and received top class service throughout from the moment Dominic came round to start the process to the day we sold. Hayleigh was in charge of our sale and went above and beyond to clinch the sale for us. Brilliant service.

5.00 /5

Absolutely brilliant estate agents! Friendly, efficient, and great communication. I would highly recommend them.

5.00 /5

I had an excellent experience with Butler’s Homes and would like to thank Chloe Mongiovi, Dominic Butler and Tom Foan for their help. Chloe was outstanding throughout the sale process. The transaction was very stressful due to repeated delays elsewhere in the chain, but she remained calm, responsive and professional throughout. She kept me regularly updated, chased progress, and ensured the urgency of my position was communicated across the chain. Her support and communication made a real difference during a very difficult process. I would also like to give special credit to Dominic Butler, the founder, who was excellent in discussions from the outset. He gave me honest and confident advice on the value of my property and suggested marketing it at around £40,000 more than Cubitt & West had advised. At the time I thought the lower figure suggested by the other estate agent was acceptable, but Butler’s Homes proved to be absolutely right. That advice made a significant difference to the outcome for me. Many thanks as well to Tom Foan, who dealt with the letting side while I was still undecided whether to let or sell. He was kind, patient and very understanding, and I appreciated that he gave me the space to make the right decision without pressure. In the end I chose to sell, and I was very grateful for his help during that stage too. Overall, Butler's Estate provided a genuinely personal, professional and trustworthy service, and I would have no hesitation in recommending them. Many Thanks, Tomasz

5.00 /5

These guys made the selling of my mums house completely stress free…we had a few valuations but knew straight away that we wanted to go with butler’s…..

5.00 /5

We had an outstanding experience with Butlers Estate Agents, Sutton, and I cannot recommend them highly enough. Dominic Butler and the entire team were excellent throughout the whole process, always professional, patient, and always willing …

5.00 /5

I had the pleasure of working with Chloe and Tom by coincidence. As an agent operating in a completely different area, one of our long-term landlords purchased a property within their patch. After speaking with them, it was immediately …

5.00 /5

Our family had a great experience renting a house with Butler’s Sutton. Our lettings manager, Tom Foan, and the whole team were professional, responsive, and very supportive throughout the whole process. They worked quickly, explained everything clearly, and made everything smooth and stress-free. We highly recommend them to anyone looking for a reliable and trustworthy letting agency. Thank you very much!

5.00 /5

We had an excellent experience working with Hayleigh while securing a new home for my parents. From start to finish, she was professional, responsive, and incredibly supportive throughout the entire process. What could have been a stressful journey was made smooth and manageable thanks to her guidance and attention to detail. She was always available to answer questions, kept everything on track, and truly went the extra mile at every stage. After completion, we carried out a full remodel in under three months, and my parents are now happily settled into a lovely home. We genuinely couldn’t have done it without her help and dedication. I would not hesitate to recommend Hayleigh to anyone looking for a reliable, knowledgeable, and committed estate agent. Thank you again for everything!

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

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No awards information available

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No awards information available