Belvoir were friendly and helpful, providing honest advice about the property. Their tenant finding service was good, providing updates on progress and securing an excellent tenant. Thank you.
Neil and the team have given me hope that there are good agents out there working hard for landlords. I arranged an engineer to attend to visit my property but refused at the last minute on the basis of insurance to collect keys from Belvoir to attend to the repair at the property just around the corner. Belvoir Sunderland went over to let the engineer in. It was beyond the call of duty. Thank you.
The only letting agent I have come across that is truly personal in its approach to landlords. Efficient communications and always informative and honest.
After many stressful and disastrous management companies I finally struck gold with Belvoir,with Neil and his team.From day one they have been efficient and professional in every way.Inspections are precise and timely with photos and repairs and information from tenants are relayed quickly and dealt with immediately.Neil works on a principle of nice houses attract nice tenants....he persuaded me to spend a bit extra on the property and he was absolutely right as we have the best and most stable tenants we have ever had.I have nothing but good things to say and cannot recommend them highly enough.
I would highly recommend Belvoir Sunderland Letting Agents to anyone. I have received excellent customer service, fantastic property management, a great tenant and most importantly, peace of mind whilst living overseas.
Neil and his team of dedicated staff at Belvoir Sunderland are professional, friendly and effective. In all my dealings with them, regarding lettings and then the day to day management of our properties,to providing trusted and prompt attention from their list of tradesmen, I have found them to be exemplary and would recommend them to anyone looking for a first class letting agent. They do their job extremely well, and offer support and advice on all aspects of property management.
Neil and his team at Belvoir have managed my rental property for over two years. They have provided an excellent service throughout; very quick to solve issues with the property, thorough tenant referencing, regular updates and reports and always available to help with queries. Highly recommended.
Belvoir took on my property, when my previous agent went into liquidation and left me with an unoccupied property and no means of contacting them. Neil was very helpful and professional in his advice, as a result of which he was able to secure the property for me, organise a refurbishment and secure a new tenant. The rents are paid regularly and on time, with a monthly statement sent by e-mail and Belvoir also keep me informed as to the condition of the property with regular inspections. Overall I can honestly say that they have provided me with a reliable and professional service, and I have to say, they really helped to dig me out of a hole at a difficult time.
Belvoir took on my property, when my previous agent went into liquidation and left me with an unoccupied property and no means of contacting them. Neil was very helpful and professional in his advice, as a result of which he was able to secure the property for me, organise a refurbishment and secure a new tenant. The rents are paid regularly and on time, with a monthly statement sent by e-mail and Belvoir also keep me informed as to the condition of the property with regular inspections. Overall I can honestly say that they have provided me with a reliable and professional service, and I have to say, they really helped to dig me out of a hole at a difficult time.
When emailing Neil I receive a response within 24 hours. . I am promptly informed of any update regarding the property. The tenants placed have all left my property in good condition with no problems outstanding. I am happy with the service I receive and think Belvoir provide a high quality service compared to other agents.
19 Frederick Street, Sunderland, SR1 1LT, UK
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