Hello Christopher, thank you for the taking the time to rate our service. We hope you are settling into your new home . Kind Regards Belvoir Lettings Sunderland

Hello Rachid Thank you for your feedback. If there are any properties that are of interest to you please contact us on 0191 5678577 or via email sunderland@belvoirlettings.com Kind Regards Belvoir Sunderland

Hello Neill, thank you for your review. Can I ask if there was any part of the service that we can improve on? We look forward to hearing from you.

Hello Linda, Thank you for your review and sorry to hear that we have been unable to help on this occasion. However, I cannot find a record of you on our systems either as a tenant or a viewer and would like to find out how we were unable to help. If you could send an email to sunderland@belvoirlettings.com and we can investigate this further for you. Kind Regards Belvoir Sunderland

Hello Yixin, we deal with clients from all over the world. What was your enquiry to us? Kind Regards

Hello, are you a client of ours as we have no record of your name anywhere on our system?

Hello Saffron we are sorry to hear that you are disappointed with our service as we aim to provide the highest standard of customer service at all times, having been awarded the coveted title of Best Letting Agents in Sunderland by the British Property Awards. However, we do wish you all the best and hope that you are settling into your new home.

Hello, can you advise which property you were looking at as we can't find your details on our system?

Hello Martin We are sorry to hear that you have been unhappy with our service. We looked at the maintenance log for the property and the last report was back in 2019 for the remote control for the boiler and no further reports have been logged since this date. We do take all feedback seriously and if you wish to elaborate on the points you have raised you can email us at sunderland@belvoirlettings.com. Kind Regards Belvoir Sunderland