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James Du Pavey - Stone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thank you David

5.00 /5

So we sold a property James du Pavey and what can I say, excellent service from start to finish. Jessica Bevington undertook the initial survey and produce the sales booklet. Once the property was up for sales the communication from the team and Jess was amazing keeping us up to date at all stages of the sale. Once we had a sale Jessica was communicating with both myself and the buyers to ensure everything went through smoothly. Would highly recommend Jessica and the team at the Stone branch service is second to none ☺️

Reply from agent

Hi Edith, Thank you so much for taking the time to leave a review here. We are so happy to have helped you with your big move and to get your property sold!

5.00 /5

We recently purchased our first home through James Du Pavey (Stone) and we couldn't be more pleased with the service we received. From start to finish, the entire team was incredibly helpful and supportive. As first-time buyers, the process could have felt overwhelming, but they made sure we were kept up to date every step of the way. Every team member we interacted with was friendly, professional, and patient, always taking the time to explain things clearly and ensuring we understood each stage of the process. We dealt mainly with Charlotte, who was excellent. We highly recommend - thanks again!

Reply from agent

Congratulations on buying your first home!! We hope you are settling in well and want to thank you for allowing us to be part of your home buying journey! We know buying a home can be daunting and the team really do try and make the process as straight forward as possible. We are so happy that your experience was a pleasant one!

5.00 /5

Rhys and the team at James Du Pavey worked hard to get the sale of the house through we have purchased. Communication was always prompt and messages left or returned in a timely manner. A professional and knowledgeable team who delivered and got the job done! Would recommend

Reply from agent

Congratulations! Communication really is the key to success in house sales and purchases, keeping everyone on the same page throughout the whole process. We are so happy to have helped you to buy your new property and wish you all the best with the move.

5.00 /5

Karen showed us around the property at 3 Horseshoe cottages on Saturday 16th November. Karen gave us a very welcoming, warm reception, was really informative and gave us all the time we needed. Would definitely recommend. The sales team were fantastic, great customer service and always on hand to help me through the purchase. Charlotte kept me updated on everything and dealt with any query or concern throughout the process immediately. Communication was second to none and I was well informed and supported at all time. Would highly recommend 👌

Reply from agent

Lovely comments Jude! Thank you for taking the time to leave your thoughts here and so happy to have been a small part of your house buying journey

5.00 /5

This is the second house James Du Pavey have sold on our behalf. The team at Stone were exceptional throughout the process. Each member was professional, supportive and operated efficiently at all times. Special mention to Charlotte, who, once an offer had been accepted, managed the process through to completion, with a keen eye for detail and great communication skills. Definitely recommend James Du Pavey to anyone looking to market their property.

Reply from agent

Thank you for taking the time to leave such a lovely comment Jackie! We are so grateful to have been a part of your journey for a second time! Congratulations on your sale! You know where we are if you ever need us in the future.

5.00 /5

We used James Du Pavey when buying our first property. Booking viewings were straight forward and the turnaround time for when asking the vendor if they could accommodate was great. We dealt with Rhys from the very beginning he was helpful informative and very patient! I can say I wasn’t a very easy individual to deal with. Moving a week before Christmas with exchange and completion in the same day is extremely stressful! Rhys called with updates as and when he had them and was the first to tell us that we had completed. I do not have a bad word to say about our experience and would use James Du Pavey again and would recommend working with Rhys. I appreciate the support and the service provided. Thank you again

Reply from agent

Thank you so much for taking the time to leave such lovely comments here Sam. We are so happy to have been able to help you in purchasing your first home! Of course we hope you settle in well but look forward to working with you in the future as and when the time comes.

5.00 /5

The Estate Agency selling our new home was James Du Pavey. The whole process was handled with the upmost professionalism. Jess is such a lovely and efficient lady, every step of the way she kept us informed of how the sale was progressing every enquiry raised was answered straight away. Now we have moved to the Stafford area, I would not hesitate in recommending James Du Pavey. Thank you so much Jess and all of the team for everything. Lorita & Steve Cole

Reply from agent

Thank you so much for taking the time to leave your comments here Lorita! We are so grateful to have helped you to get moving. Jess and the team work hard to keep avenues of communication to help the sale and purchase of these wonderful homes to complete with as little stress as possible. Thank you again for your lovely words and we hope that you settle into your new home quickly

5.00 /5

As an FTB, I was very pleased to have dealth with James DuPavey as the estate agent. Especially the EA Rhys Key has been very helpful and prompt with the whole process. While usually the EA and buyer have different interest in the buying process, I really felt that they were eceptionally transparent and upfront about all of their activities and involvement. A breath of fresh air in an otherwise gruesome process.

Reply from agent

Thank you for taking the time to leave your lovely comments here Rinat. We are super grateful to have been able to help you to buy your first home and wish you all the best! Settle in well!

5.00 /5

I wanted to take a moment to express my sincere appreciation for the exceptional service provided by JDP during our recent house purchase. Throughout what could have been a very stressful process, Pippa remained consistently helpful, responsive, and reassuring. From the start, she was always available to answer questions, provide timely updates, and guide us through every step with professionalism and care. Her proactive communication made a world of difference, helping us feel supported and informed at all times. JDP is dedicated and genuinely invested in making things easier for their clients. We are incredibly grateful and would highly recommend them to anyone looking for a smooth and supportive home-buying experience.

Reply from agent

Congratulations on your purchase Paik! We do hope that you get settled in quickly to your new home and wish you all the best for your future there. It's wonderful to hear that you had such a reassuring experience with the team who really do all that they can to make the process as pain free as possible!

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Address

Christchurch House, Christchurch Way, Stone, ST15 8BZ, UK, ST15

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