We recently sold our house through JDP and the experience from start to finish was exemplary. We had communication with many estate agents in our search for a new home and I can honestly say that JDP are by far the most professional, helpful and understanding. I would 100% recommend them to anyone wishing to sell their house. Everyone we spoke to in the office was professional and had access to our information which was great. We spoke mainly to Jess through the selling/purchasing process and she went above and beyond to assist not only our sale but the purchase of our new home- even calling me on our move date to ensure everything had gone to plan when she wasn’t actually in work that day. I can’t thank you enough for your help and we’re so happy in our new home!
James Du Pavey has offered a fantastic experience on what has been a long drawn out sale experience. Pippa has been our key support, always helpful, informative, pragmatic and empathetic but whoever you speak to on the phone is happy to help. Clearly the office has great communication and systems in place as all staff can access current information and respond swiftly and effectively. Emails are again answered professionally. The office staff have often gone the extra mile with a reassuring phone call or kind gesture and played a vital role in ensuring the sale made it over the finishing line. A great service and we would be happy to reomend James Du Pavey wholeheartedly.
Huge thanks to James Du Pavey for making my house move as smooth as possible. Although there were some delays, Charlotte and the team were incredibly supportive, keeping me informed and making the entire process feel much less stressful. Their dedication, warmth, and attention to detail truly made a difference. I’d absolutely recommend them to anyone looking for an estate agent.
100% recommend! They worked tirelessly to get out house through to completion after the sale falling through due to buyers changing their mind. Communication was fab, especially when we had moved to Australia. The reassurance and support they offered was second to none. They all work as a team so all had knowledge of the status of the sale which was so efficient and helpful not having to wait for calls back etc. We are so grateful to them for supporting us.
Absolutely wonderful viewing with Karen today! Friendly, informative and accommodating, letting us have time to re-view the house at our own pace following a grand tour. Contact with James Du Pavey has been super positive throughout, bearing with us while phone network issues have made us tough to get hold of. Attentive and well organised, what more could you want in an agent
Every member of staff in both the Cheadle and Stone branches we dealt with were lovely and kept us fully updated. We were very satisfied with the level of customer service provided. Would recommend James Du Pavey to anyone thinking of moving house. Paddy and Deb Mcloughlin
We recently sold our house through James Du Pavey and couldn’t be happier with the service. From start to finish, the team were professional, approachable, and kept us well-informed throughout the whole process. A special mention has to go to Lola, the office manager, who was absolutely fantastic – always quick to respond, incredibly helpful, and made what could have been a stressful process feel smooth and manageable. If you’re looking for an estate agent who combines professionalism with a genuinely friendly approach, I would highly recommend James Du Pavey.
I’ve just purchased a property that was listed with James Du Pavey- Stone. Throughout the process all members of staff were polite and helpful on the phone and Charlotte especially helped us with a lot of our questions. On our day of exchange we collected our keys and were given a ‘goody box’ which was a nice finishing touch to our process. Thanks to everyone at JDP for making this an enjoyable experience!
Charlotte and the team at James Du Pavey have been incredible and are well deserving of 5 stars. From start to finish, I have been welcomed, they have been approachable, informative and very friendly. I feel I could ask any questions, regardless of what it was, they answered all with a welcoming atmosphere and they have always given me the extra time. If youre going to sell or buy and are looking for a professional, kind and caring team, go to James Du Pavey in Stone. Thank you so much Cheryl and Family
What a wonderful professional service from you. We spoke to various members of staff who were all very helpful. Our main contact was Kaitlyn who certainly went above and beyond to help us. She was very empathetic at a very stressful time. We cannot thank you enough for the constant contact and reassurance. Eleven out of ten!! Kaitlyn, once again we both want to thank you from the bottom of our hearts! 😄
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Christchurch House, Christchurch Way, Stone, ST15 8BZ, UK, ST15