We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Newton Fallowell - Stoke On Trent

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Unprofessional and do not earn their wage. Do not rent any property through this agency.

1.00 /5

Extremely Annoyed with their behaviour. Advice to Goodchild as a business "Never make a promise you can't keep" Advice to Customers " Your time is worth more than dealing with them, so find another estate agent"

1.00 /5

Very Unprofessional People ,work on negative assumptions. I planned a property visit with them on 21st and confirmed it with an email. Following day I didn't receive an email confirmation so rang them to confirm the visit and instantly received an email from B Dean . However on the day of appointment(23rd Mar) no body rang me until 4:25pm. I left work early hoping to see the property got my other half and the son and on the way their received a message to get intouch. Rang them to find out that it was too late to get intouch and they can't make it before 6pm. Will not be dealing with these Time Wasters again Second question he asked me when I rang for viewing was if my income was over £12k/year. Estate Agents needs to learn some manners and give their customers some respect. Never mind if they don't have any respect but people in surrounding does have respect and values. Very Bad Experience

Reply from agent

Hi Shumaila, I am really sorry that you feel you have had a bad experience with our branch. For staff safety it is company policy to confirm that the person who booked the appointment confirms they will be attending the viewing on the day, this is so we have correct contact details. We did call you twice on the day and text but had no response. Regarding the income again it is our company policy that we have home owning guarantors that have an income in excess of £12,000 and we make people aware of this policy pre-viewing. We are really sorry that you feel you have received poor service as this is not our normal high level of customer service that we aim to provide. If you would like to discuss this with me further or if there is anything else we can do to help please contact the branch on 01782 206713 and ask for Rob.

Contact details
Opening hours

Unknown

Address

27 Piccadilly, Stoke On Trent, ST1 1EN, UK

About

No about information available

Our team

Robert Norton

No memberships information available

No marketing information available

No memberships information available

No marketing information available