Not very brillant

Spoke to them via live chat regarding a property and they never got back to me with the required information

Staff didn't turn up for an appointment. Very unorganised in getting my guarantor. Very ignorant staff member who turned up at an appointment this morning after being let down by them yesterday

Could not find the house that they are selling

Hard to rent a home unless you have specifically the right ID in some situations lists not possible to have all that's supposidly law but others will accept different also even though you have enough iD there to prove you are that person

Would leave zero stars if possible, awful company to deal with (especially the branch in Hanley) they will just rob you blind. Kiss goodbye to any sort of deposit you give them. Even when they tell you everything is ok with the property face to face, a keyboard warrior will come after you 2 weeks later and tell you it's not. If you choose to tell them you have an issue with the property they will ignore you. Worst decision of my life using them. Good luck to anyone who has the pleasure of dealing with them.

Very unprofessional, saw a house that is still available, went into their office, the gentleman we saw did not even bother looking at us, he just asking my husband “what can you afford” in a very condescending way, before my husband could … More

Very unprofessional, saw a house that is still available, went into their office, the gentleman we saw did not even bother looking at us, he just asking my husband “what can you afford” in a very condescending way, before my husband could answer he just said we have nothing, he did not even bother to ask for our information, and the property we had gone to enquire about is still up for grabs.

My husband enquired about property for rental, staff were very rude. Wouldn't even speak with us or give us the opportunity to view the property we were interested in. I wouldn't recommend to anyone. Stay clear