My husband enquired about property for rental, staff were very rude. Wouldn't even speak with us or give us the opportunity to view the property we were interested in. I wouldn't recommend to anyone. Stay clear

The female employee who called us earlier to provide information about the house we applied for was very rude. We asked her to spell out the address because we couldn’t hear it properly, and she hung up on us, saying “for God’s sake.” Unbelievable…

Confirmed viewing, over 2 hour round trip and didn't even bother to show. Then fobbed me off with excuse that they cant contact there staff that is doing viewing and no spare keys(forgot to book us in basically)

Pathetic agents who just don’t know how to respect and treat the tenants. I wish i can sue them for their misbehaviour and their wrong treatments.

Absolutely abismal service, basically they put you in a bidding war with other potential buyers, promised that a property would be taken off the market once a satisfactory offer was made, then continued to promote the property, followed by phone calls asking if we'd like to increase our offer and using technical IT issues to muddy the details. Discusting Morales and courtesy. Stear clear at all costs.

Bit rubbish really. Two attempts to request a valuation on my property via their online form and no response (and yes, I checked my junk/spam folders. Not really an issue when there are so many other responsive estate agents about but a bit shabby nontheless.

Wanted to buy an Investment apartment list by them. I asked for lease details and was told I cannot get details of lease until I buy the property. And they call it corporate sale. I wanted to know how long the lease is, what are the ground rents/service charges and rules of revision of those charges. I was told by the lady that these details will only be given after the sale is done. First impression is that she just didnt want to give those details. Kind of very unprofessional approach to say the least. UPDATE: The property I inquired about is listed since September 2022. May be a corporate sale hasn't gone through in 7 months, nor you got any details of lease. But thanks for your response.

I was trying to book a viewing over 2 weeks after many phone calls finally manage to book a viewing for this Sunday and I've got confirmation emails etc . All of sudden I just wanted to double check with the estate agent today still everything is good for tomorrow and thanks to Rhys seems he is the only person willing to work in the office he told me someone placed an offer yesterday and landlord is agreed the price . Even tho they knew I was coming from London to Stoke on trent to see the property and no one bothered themselves to inform me my viewing has been cancelled . They really need to improve their customer service and experience of employees. Thanks again Rhys not to wasting my time .

Would avoid if thinking of part ex a home via these, dont leave washing out if they come to value or hose pipes or they will tell people in poor state. Avoid

Nightmare from start to finish rented a property for all most 2 years all though pandemic never missed a payment could not praise us enough on hand over day yet still stopped £100 of a deposit of £775 for weeds in front border lol yet 3 weeks later still not returned a penny ???? Solicitor informed avoid if possible 😡NegativeProfessionalism