Spoken to a lady today on the telephone who was very patronising and spoke in a very abrupt and unprofessional manor, trying to make an offer on a property to only tell my partner you cant to then you can and then accused me of being confused when the confusion was caused on her part! Impossible customer service and a let down to the company as the bloke who showed us around named Reece was helpful and overall an asset to the company! Shame about the lady on the reception who cant control her authority!. Unfortunately feel as though we have to go through somebody else.NegativeProfessionalism