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John Shepherd - Solihull

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have sold and purchased a number of properties over the years and our general experience of estate agents has not been good. However, Jenna was completely the opposite, she was constantly available, provided weekly updates, drove not only the process of our sale but also our buyers. She managed communications between solicitors, some of which were both difficult and frustrating. Her communication with us was excellent, her enthusiasm and sense of humour for her role in the process was always evident. We have no hesitation recommending her services.

Reply from agent

Thank you for such a fantastic 5 star review of our estate agents Annette - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best. Best wishes,

5.00 /5

Dawn Ashfield at Brockenhurst Estate Agents has been a massive support to us after we purchased one of their advertised properties. …

Reply from agent

Thank you, Mrs Davey, for taking the time to share such a lovely review. We’re so pleased to hear that the details and viewing gave you the confidence to make your decision, and that Dawn’s support helped guide you smoothly through the … More

5.00 /5

Dawn was so amazing during the purchase of my house. She was always there to make sure that the transaction went well, and she was so professional. Thank you so much.

Reply from agent

Thank you for your lovely feedback! We’re so pleased to hear that Dawn’s support and professionalism made such a difference to your purchase. Wishing you every happiness in your new home!

5.00 /5

We cannot thank Jenna enough for all of her help with the sale of our home, but also the purchase of our forever home! Jenna was absolutely fantastic throughout the whole process, and made it totally seamless. Jenna constantly communicated with us, solicitors and buyers and went above and beyond. Really grateful for making what is usually a stressful time, so easy for us!

Reply from agent

Thank you Ellie for your very generous feedback. It was a pleasure to provide and be recognised for the service we provide. We wish you well in the future and you know where we are should you need our service again. Best wishes,

5.00 /5

Brockenhurst were the agents of the house we purchased. I wish we had used them to sell our property too, they were great through the whole process and I don’t think the exchange would have happened without Dawn who was excellent keeping me updated and chasing the whole chain, thank you Dawn. I would definitely recommend them.

Reply from agent

Thank you so much for your kind words. We’re delighted to hear that Dawn’s dedication and communication made such a difference in getting your purchase over the line. We’re thrilled everything came together and truly appreciate your … More

5.00 /5

Jenna has been absolutely fantastic selling our property. She has been the glue that held our chain together, supporting above and beyond covering all aspects of our move. Always available to help, informative and communicative with facts and solutions, I would recommend Jenna to everyone.

Reply from agent

Thanks so much for sharing this fabulous feedback, Genna. We're so pleased that you found us to be communicative and responsive when dealing with the sale of your property. Client care is at the forefront of what we do and it's lovely to be recognised for this. It was a pleasure working alongside you. Best wishes,

5.00 /5

Jenna is the best! The level of care and commitment I have received from Jenna from the moment of instruction right through to completion is phenomenal. Jenna is passionate in her work and was an advocate for me and my property sale at all times. She not only looked after me through all the stresses of selling a home, but also supported my buyer to assure everyone was taken care of and the chain was secure. She was always available to answer questions and provide reassurance, communication was second to none. The value of such a personal service became really apparent when my house chain had an extremely stressful last couple of weeks when just at the moment of exchange my buyers solicitors closed down. I’ve no doubt that without the efforts of Jenna working tirelessly with my solicitor after hours to find a solution that the chain would have collapsed. A typical high street agent would have been closed and I dread to think how differently things would have played out. Thank you Jenna for being the very best estate agent!

Reply from agent

Hi Mel. Thank you so much for taking the time to share this excellent review. Our team work exceptionally hard to ensure that a positive relationship is maintained with all parties throughout the process of selling a property. It's lovely that you have showcased this in your feedback and we really appreciate you doing so. Client care is very much at the forefront of what we do. If you ever require our assistance in the future, please do not hesitate to get in touch. Best wishes,

5.00 /5

I had to retrieve a parcel that was sent inadvertently to my old address. Gary, Joseph , Natasha at Drury land office helped me to get it. Thank you team.

5.00 /5

Senka and the team are absolutely outstanding. Great service, quick response rates and an absolute pleasure to deal with as a landlord. Highly recommended.

5.00 /5
Contact details
Sales Phone:

0121 703 1850

Lettings Phone:

0121 703 1850

Opening hours
Monday-Friday: 09:00 - 05:30 Saturday: 09:00 - 16:00
Address

6/8 Drury Lane, Solihull, B91 3BD, UK, B91

John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.

Our team

No team information available

onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available