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John Shepherd - Solihull

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The sale of our property was handled with great expertise by Brockenhurst from initial enquiry, viewings, analyses of offers to sales follow up and finalisation. All staff were found to be professional and eager to assist with enquiries at all stages. Highly recommended agency.

Reply from agent

Thank you for the fantastic review and recommendation! We are delighted that our team's expertise and professionalism made your property sale a smooth experience from start to finish.

5.00 /5

We recently sold and bought our home through Brockenhurst Estate Agents, and the service we received from Aidan, Harry, Dan and Ashlea was outstanding from start to finish. They went above and beyond throughout the entire process, keeping us updated every step of the way and always being available to answer questions or offer support. Moving house can be stressful, but their professionalism, communication, and friendly approach made everything so much easier. Nothing was ever too much trouble, and we genuinely felt they had our best interests at heart. We can’t thank them enough and would highly recommend Brockenhurst to anyone looking to buy or sell a home. Justin, Holly and Rosa

Reply from agent

Thank you so much, Justin, Holly and Rosa, for such a lovely review. It has been an absolute pleasure helping you with both your sale and purchase, and we’re delighted to hear that Aidan, Harry, Dan and Ashlea made the process feel that bit easier for you. Moving home can be a stressful experience, so knowing that you felt supported, well-informed and looked after throughout means a great deal to us. We really appreciate your kind words and recommendation, and we wish you all the very best in your new home. From all of us at Brockenhurst Estate Agents.

5.00 /5

Dan has been amazing at helping us with a purchase through Brockenhurst. Nothing has been too much trouble and he has kept us well informed every step of the way.

Reply from agent

What a lovely shout-out for Dan! We’re so pleased he could help make your purchase a positive experience. Thank you for the feedback, and we wish you all the best in your new home.

5.00 /5

I had a fantastic experience with Brockenhurst Estate Agents, and I especially want to highlight Aidan for his outstanding service. From start to finish, he was proactive, professional, and incredibly dedicated to getting the deal over the line. Aidan kept everything moving forward, always staying one step ahead and ensuring that nothing was left to chance. His communication was excellent throughout the process, keeping me informed and reassured at every stage. It was clear that he genuinely cared about achieving the best possible outcome. His persistence and attention to detail made a real difference, particularly when things became challenging. Thanks to his hard work and commitment, the entire process felt much smoother and less stressful. I wouldn’t hesitate to recommend Brockenhurst Estate Agents, and Aidan in particular, to anyone looking for a reliable and driven professional.

Reply from agent

Hi Chris, Thank you so much for this incredibly kind review! It was an absolute pleasure working with you. Thank you for choosing Brockenhurst Estate Agents and for the high recommendation. I wish you all the best!

5.00 /5

Completed on my place yesterday and honestly had a really great experience with the estate agents. Everyone was super helpful (big thank you to Matthew and Dawn), easy to get hold of, and kept things moving along without any hassle. Really appreciate all the help. Would definitely recommend them to anyone looking to buy or sell 👍

Reply from agent

Congratulations on completing! It’s wonderful to hear that our team made the process hassle-free for you. We know how important it is to be 'easy to get hold of' during such a big life event, so we're glad you felt well-supported by Matthew and Dawn. Best of luck with the unpacking and your future in the new home!

5.00 /5

We thoroughly endorse Brockenhurst - they excelled at every point. We hadn’t moved for 33 yrs so we relied on their expertise. Aiden, Harry and Christian were lively, well-informed, and great fun. Each call to them was answered promptly and effectively. The (back) office team were also spot on. As the house was sold, Dawn took charge and was tremendous- exceptionally efficient and charming. So, well done, Brockenhurst! A pleasure dealing with you.

Reply from agent

Thank you so much for this incredibly kind review! Moving after 33 years is a huge milestone, and we are absolutely honored that you placed your trust in us to guide you through the process. We are thrilled to hear that Aidan, Harry, Kristian, and our back-office team provided you with the prompt, well-informed, and lively service we strive for. We will be sure to pass your lovely comments along to them, as well as to Dawn, who will be delighted to know her efficiency and charm made such a positive impact on the final stages of your sale. It was an absolute pleasure working with you. From all of us here at Brockenhurst, congratulations on your sale and we wish you all the very best in your next chapter!

5.00 /5

From the outset, Matthew and Aiden were very supportive in selling our house. After we had accepted an offer, Ashlea was instrumental in pushing the deal through the various solicitors up and down the chain. Without her, the whole thing could easily have fallen apart so a massive thank you to the whole team for helping us through this tricky time. A lot of people put an estate agents down. for helping us through this tricky time. A lot of people put an estate agents down but I’ve come to realise how much work they actually put in to achieve for sale. THANKYOU!!!

Reply from agent

Thank you so much for your kind words! We are delighted that Matthew, Aidan and Ashlea could support you through the process. You’ve hit on a very important point, finding a buyer is often just the beginning! Sales progression is where the hard work really happens, and Ashlea will be thrilled to know her efforts in managing the chain made such a difference. We appreciate you acknowledging the hard work that goes on behind the scenes. Wishing you the best of luck in your new home!

5.00 /5

We recently completed our house purchase, and although Aidan was the estate agent acting for our onward sellers, he was absolutely brilliant from start to finish. His communication was consistently excellent — he kept us updated at every stage, checked in regularly, and made sure we always knew what was happening in the chain. Aidan went out of his way to touch base with us, even though we weren’t his direct clients, which really helped reduce the stress of the process. He was proactive, professional, and genuinely supportive throughout.

Reply from agent

Thank you for the fantastic feedback! We are thrilled to hear that Aidan provided such a high level of service and kept you well-informed throughout your purchase. Proactive communication is something we pride ourselves on, and it’s wonderful to know Aidan’s efforts made a positive impact on your experience. Enjoy your new home!

5.00 /5

We sold our house through Brockenhurst in Basingstoke and were very pleased with the service from start to finish. The team were professional, approachable, and kept us well informed throughout the whole process in particular Aidan!! They provided a realistic valuation, handled viewings efficiently, and communicated clearly at every stage, which made the sale far less stressful than we expected. Aidan particularly has dealt with any questions with promptly and we always felt confident that our sale was being managed properly. Overall, a reliable and knowledgeable estate agent who delivered a smooth and successful sale. We would happily recommend Brockenhurst Basingstoke to anyone looking to sell their property.

Reply from agent

Dear Tintu, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience selling your home with us. We pride ourselves on making the process as stress-free as possible, so it’s wonderful to know our communication and valuations hit the mark. I will be sure to pass your special thanks along to Aidan - he’ll be delighted to hear he made such a difference in your journey. Congratulations on your sale, and we wish you all the best in your new home!

5.00 /5

Jenna has been absolutely incredible during our move, and we are beyond grateful. She’s been so helpful, supportive and a brilliant communicator who has kept us updated at every stage. She’s sped the process up considerably by being so proactive and always moving the sale along. We couldn’t recommend Jenna more, she’s gone above and beyond for us!

Reply from agent

Thanks for sharing this great feedback, Rhiannon. It is brilliant to hear that you have such positive things to say about the service that you received when using our sales services. We're thrilled that you would recommend our services to others and really appreciate you sharing this. Best wishes,

Contact details
Sales Phone:

0121 703 1850

Lettings Phone:

0121 703 1850

Opening hours
Monday-Friday: 09:00 - 05:30 Saturday: 09:00 - 16:00
Address

6/8 Drury Lane, Solihull, B91 3BD, UK, B91

John Shepherd, the leading estate agent in Solihull, is your trusted partner for selling or letting properties in the Midlands. Backed by 30 years of property experience, we have unparalleled expertise in understanding your unique requirements as a landlord or seller. When it comes to finding Solihull estate agents, your search ends here with John Shepherd. Our dedicated team are committed to connecting your property with the perfect buyers and tenants, ensuring that your home or investment receives the attention it deserves. As a renowned, award-winning estate agent covering the Midlands, Warwickshire, Worcestershire, and Staffordshire, we possess in-depth knowledge of Solihull and beyond.

Our team

No team information available

onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available