Will constantly spam you, despite the landlord no longer living at our address for 5+ years, they keep sending weekly spam mail asking for new properties - from Jevan Bath. I have asked multiple times for it to be updated.
Total lack of competence and reliability . Avoid at all costs I am writing this to warn others about the appalling service provided by this …
Bad attitude.
Joker of an 'estate team' Every year they go over budget by thousands and pass the costs onto the …
From a Landlords perspective this is a terrible scheme.i have had tenants trash my property cost me £1000s of pounds to put right and Flatfair offered £342 because the tenants disagreed with the charges. These tenants are now able to go and …
If you're a landlord I would recommend steering well clear. The tenant left my home damaged, filthy and without notice. I provided significant evidence and requested a conservative £1000. …
I took out a no deposit scheme with Flatfair via my property management company and I deeply regret it. I was sold on the concept of ease and straightforwardness for both landlord and tenant. If it glitters too much it's definitely NOT …
Ive emailed and husb has too about viewing a bungalow for sale. No response. Wouldnt like them to sell my home if they dont bother contacting people back!
I received a call from Harjivan yesterday confirming that the property was mine and that I just needed to put down the holding deposit. I explained that I was at work and could not make the payment immediately. I was reassured that this was not a problem and that I could pay the holding deposit today. When I called this morning to make the payment, I spoke with Collin. His attitude was extremely rude and dismissive. When I explained what Harjivan had told me, Collin said that this was “not his problem” and that “this is how we do things,” showing no empathy and making no attempt to resolve the situation. The overall tone was very much “that’s your problem.” This was particularly disappointing as I had expressed how excited I was about the property. The experience was let down entirely by poor communication and unprofessional customer service.
Moving in was absolutely fine and I had no issues at all. Unfortunately, moving out was a completely different experience. They tried to deduct as much as they possibly could from my deposit, charging extremely high prices for things that were honestly ridiculous. They even attempted to take utility bills from my deposit before they had been emailed or sent to me, and before I was even aware of the amounts. I ended up winning the appeal, which says enough. I was recommending them at first, but the way the end of my tenancy was handled has completely changed my opinion. I understand contracts and fair charges where things are left behind, but instead of being honest with pricing, they go straight for the highest charges. Overall, I’m extremely disappointed with how they tried to get money out of me.
7 Mackenzie Street, Slough, Berkshire, SL1 1XQ, South East, UK, SL1
Website:
http://www.frostweb.co.uk/Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.
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