The least helpful Estate Agent I've come across in years. The art of diplomacy does not exist with these people and very rude at times. We will never go through this Estate agent again. 1*

Honestly rude fella who works in here, belvoir being a chain should address what appears to be a rude manager in this branch. No people skills, out and out rude. i shall rent elsewhere. 0 stars

The service was fine when becoming a tenant and during the tenancy. It was then ruined by the check out. I do not wish that experience on anyone . If you have one spec of dust beware. You will lose a significant proportion of your deposit and be made to feel dirty.

Well I would have to say you are not doing very well, particularly in the record keeping department. We had one property which we let through you and which we sold three to four years ago. One of the reasons we sold it was we felt you had taken your eye off the ball and the property had fallen into a state of disrepair.

Some staff such as Reece and Millie are lovely and helpful - others need to attend a course on professional attitude. Beware of moving into a Belvoir property if you have children - some members of staff don't realise renting a property can involve all the family and children are clearly not welcome or tolerated at move-out. When there is a problem with the property - report and keep reporting until something is eventually done!