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Christopher Russell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Very bad agent. Never trust them to sell or manage letting your property. Fool the customers. The Worst agent I have dealt with. Don't waste your time with them.

1.00 /5

I went to Streets Ahead around midday on Saturday. The lights were on, the door said that they were open but nobody visible from outside and no doorbell. I tried calling on the phone but no response and the call was not diverted to a main branch.

Reply from agent

Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

I don’t really write reviews but unfortunately we have experienced the worst in one of their sales people. He was very rude and arrogant. Had our property valued by this agent but went with another agent in the end. So he called us late night and discouraged us about choosing the other agent and then said with a very arrogant tone of voice that hey don’t need our property anyway. Very unprofessional.

Reply from agent

Dear Annie, We apologies for the experience you have received and we take customer service very seriously. Please could you kindly call Danny, the senior branch manager of our Croydon central branch to discuss the matters you have raised further on 020 8686 8686. Kind regards, Zoe PA to the Directors

1.00 /5
Reply from agent

Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/

1.00 /5

Very bad agent. Never trust them. Fool the buyers and feel free to renege. I cannot believe there is such an agent in UK! The Worst I bet. The agent continued to encourage other sellers to increase their price despite agreeing to our offer. Accepting offers from others without informing us. malicious price wars without permission, disrupting the market. Our legal fees and personal information were maliciously exploited.

1.00 /5

Since putting my home on the market, I have received buckets of Spam, all provided by Twentyci. 👎🏻 …

1.00 /5

Terrible Experience!!!!!!!!!!!!! Would never ever use this company and i advise anyone to not even bother. The lack of communication is appalling! I asked who receives the email sales@... and everyone in the company receives these emails yet no reply to any emails!! Having to constantly chase to confirm viewings and not even having a reply to an offered amount with proof of funds and mortgage in principal sent over. Then 7 days later called by the estate agent to nothing but increase the offer! WOW Shocking Experience, will never use again! What a waste of time!

Reply from agent

Dear Mrs Baldry, We have no one registered under the name Baldry. If you could email me direct so I can look into this. r.gibbs@chrsitopher-russell.co.uk The sales inbox is available for all sales staff to view. If you had offered then I cant understand that you never had any communication from the office or you did not chase an offer you had made for several days. We do deal with multiple offers on an number of houses and under the property ombudsman we would have sent you a formal notification of your offer. This may have gone into Spam email.

1.00 /5

Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/

1.00 /5

Disgusting service. Nobody in the company follow up with the sale progress despite regular prompting from me. 2.5 months later; again on my prompt, they discovered that the Buyers had failed multiple mortgage applications. …

Reply from agent

Dear Mrs Tan, I am sorry that you feel the service was poor. Having reviewed your file notes they have been updated comprehensively. … More

Contact details
Opening hours

Unknown

Address

33 The Oval, Sidcup, Kent, DA15 9ER, South East, UK, DA15

Our team

Russell Gibbs

Tenancy Deposit Scheme

No marketing information available

No awards information available

No marketing information available

No awards information available