Very professional and efficient service. Senka and team are great to deal with. I will definitely be using them again soon 😀 …

My change of tenancy went smoothly. I found the Solihull staff always helpful and friendly, whilst maintaining their high standards of professionalism. A special shout out to those involved in helping me: Senka Dragicevic, Abbie Clark, Gemma Sproston, Nakesh Kaur, Rebecca Marsh, Caitlin Duggan and Alan Johnson. Thank you all.

Had a very good viewing experience assisted by Jack Knight. He answered all the questions we had patiently and explained everything clearly to us.

Me and my partner viewed a property earlier this week. Jack was efficient in terms of arranging the viewing when I made the initial request to view the property. During the viewing he was polite, professional and friendly and answered any questions we had.

Although the house we saw wasn’t for us, Jack Knight was professional and very helpful throughout the viewing, giving me useful information about the property. So this a thank you to him for doing a great job.

The lettings team at John Shepherd just did a fantastic job letting three properties for us. The service and responsiveness from Senka, Caitlin, Gemma and Shennay is exceptional. The renewals and property management team are equally brilliant so thanks also to Faye, Rebecca, Andrea, Lauren and Tracey. Apologies if I've missed anyone who deals with our properties, they’re all great. I would highly recommend John Shepherd.

I had a truly excellent experience working with Maisy Smith at John Shepherd. From start to finish, she was professional, knowledgeable, and incredibly attentive, always going the extra mile to ensure everything went smoothly. Her communication was prompt and clear, and she provided valuable guidance at every stage. Maisy’s friendly and proactive approach made the entire process effortless and enjoyable. I couldn’t recommend her more highly — a well-deserved five stars for outstanding service!

I recently moved property and John Shepherd @ the Solihull Branch were the letting agents. I have to say Shennay’s Customer Service was second to none and she could not be more helpful. Nothing was too much trouble and she gave me everything I needed and made feel valued. Absolute credit to the Company.

Maisy Smith has been a real blessing for us . She is attentive, interested in us and communicates well. I hope that she remains our Property Manager for a long time .