Maisy Smith has been a real blessing for us . She is attentive, interested in us and communicates well. I hope that she remains our Property Manager for a long time .

I had the most amazing experience with Alan from John Shepherd. He was extremely attentive and supportive throughout the process, it didn’t feel stressful at all. I felt safe and assured with Alan’s help and am incredibly grateful to him!

We recently let a property with John Shepherd. The process is managed by Maisy Smith in the Solihull office. Daisy did a great job, sorted out a bit of a blip with cleaners, and everything went smoothly. I would highly recommend Maisy and John Shepherd

I had a truly excellent experience working with Maisy Smith at John Shepherd. From start to finish, she was professional, knowledgeable, and incredibly attentive, always going the extra mile to ensure everything went smoothly. Her communication was prompt and clear, and she provided valuable guidance at every stage. Maisy’s friendly and proactive approach made the entire process effortless and enjoyable. I couldn’t recommend her more highly — a well-deserved five stars for outstanding service!

I recently moved property and John Shepherd @ the Solihull Branch were the letting agents. I have to say Shennay’s Customer Service was second to none and she could not be more helpful. Nothing was too much trouble and she gave me everything I needed and made feel valued. Absolute credit to the Company.

Maisie Smith, based in the Solihull office, has been particularly helpful during the past few months arranging access with the tenant for carrying out repairs. She responded to my emails quickly and dealt with the issues efficiently. Very impressed with Maisie's attitude and service.

Maisy Smith is our current property manager. She is responsive and very efficient in dealing with our issues. Her efforts are always very much appreciated.

Excellent service. Always helpful and friendly. Especially nice: Maisy Smith

Excellent service from John Shepherd letting services and especially Senka and Maisy Smith. The whole process of setting up the letting to new tenants went very quickly and efficiently and I was very pleased how it all went. Not only were they very professional and helpful, but also very friendly and made what I thought was going to be a daunting process an easy and hassle free one.