Mackay Property

I have had dealings with several estate agents and Mackays are streets ahead both on their sales And marketing teams. They’re responsive to calls/messages throughout the processes, And a lovely friendly team.

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I wouldn't hesitate to use again. Their marketing approach was excellent, especially their property of the week video, and we secured a great price with exactly the type of buyer we were looking for.

From the moment I viewed rental properties with Mackay (a few years ago) the lettings staff have always gone above and beyond to help me and I couldn't be more grateful. They are always very understanding if there are any issues, their communication is professional and informative and their responses are efficient and quite frankly unbelievably quick and effective! As someone who has rented for many years I am so impressed with this company and how they do business, I wouldn't want to rent from another agent again.

We've met with Tracey from Mackay's at a couple of properties on our long search for our next home. The best agent we've viewed with in East Herts! She has made our experience really enjoyable, it's a pleasure to be shown around by Tracey, she really knows her stuff about each property, owner and area. She is also welcoming and accommodating of our baby who attends viewings with us, which makes a huge difference for us. In the nicest possible way -- we hope we see less of Tracey... when she finds us our dream home ;) I hope to update this review to say so one day soon.

I have just recently completed on my first house sale through Mackay - they made the process simple and clear, had great local knowledge, and were always on hand to answer questions and recommend good value, local options for things like surveys, photography and EPCs. Big thanks to Michael, Daisy and Alison who I spoke with most - I would 100% recommend Mackay to anyone selling a home in the area, great experience all round!

From the first phone call to Mackay they had my attention, Tracey was polite, jovial and more importantly interested in my situation, it felt like someone wanted to help us sell our home and it wasn’t just another day in the office which I found when contacting some of the other agents. Tracey clearly loves what she does and it shows. From there we met Adam who completed our valuation, clearly new what he was doing and understood the market and talked to us about the best options and time to release are property to ensure the right buyers came along. The unique videos that showcase the property almost made us want to put an offer in. Since we have been dealing with Michael who is friendly, knowledgeable and again this isn’t just a job the team at mackays the passion they have for taking time and doing things right has been clear throughout the process, they all offer great advice, are not pushy and ensure you make the right decisions. Fabulous team, fabulous service, and proof that 1st impressions are key. We knew straight away that we wanted Tracey showing potential buyers around our home. Congrats Adam on assembling an exceptional team.